Ricoh Interactive Whiteboard Controller Type 2 User Manual

Error Messages Related to Remote Whiteboard
Message Causes Solutions
The version of the host
whiteboard and that of the
software differ.
Open remote whiteboard in
compatible mode or update
the host/participating
whiteboard's software to the
latest version.
The version of the protocol
used by the host whiteboard
differs from that of the
protocol used by the
participating whiteboard, so
that they cannot be
connected.
• Update the system. For details
about how to update the system,
see page 204 "Updating Your
System".
• Use the compatible mode.
Open remote whiteboard in
compatible mode or update
the host/participating
whiteboard's software to the
latest version. You can
participate with the current
version but it is possible
there may be unexpected
problems. Are you sure you
want to continue?
The versions of the software
on the host and participating
whiteboards do not match.
Update the system of the host and/or
participating whiteboards. For details
about how to update the system, see
page 204 "Updating Your System".
Cannot start remote
whiteboard
A communication error has
occurred.
Restart the remote
whiteboard.
The destination device is not
responding for 30 seconds.
Start the remote whiteboard again.
9. Troubleshooting
248

Ricoh Interactive Whiteboard Controller Type 2 Specifications

General

Brand	Ricoh
Model	Interactive Whiteboard Controller Type 2
Category	Controller
Language	English