Ricoh Interactive Whiteboard Controller Type 2 User Manual

Message Causes Solutions
Failed to connect. • There is an error in the
network settings.
• Cannot access the
server.
• Cannot access the
network.
• Check the network settings and
reconfigure them correctly.
• Contact your network
administrator to check that there is
no problem with the network
environment.
• Wait for a while after switching to
whiteboard mode, and then
switch back to RICOH UCS
mode.
You have been signed out
as another user signed in
with same Contact ID.
The contact ID being used
for the machine has been
used to log in to another
device supporting the
RICOH UCS function.
Switch to whiteboard mode, and then
switch back to RICOH UCS mode.
The machine has been
disconnected from the
network.
The network connection was
disconnected while the
machine was starting up.
Check the network environment that
you want to use and reconnect to the
network.
An error occurred. This
application will be closed.
A system error occurred. Switch to whiteboard mode, and then
switch back to RICOH UCS mode.
Error Messages Related to the Authentication Function Using RICOH
Streamline NX
Message Causes Solutions
Only file sizes up to 20MB
can be uploaded.
Select a file under 20MB.
The file that you attempted to
upload exceeds 20 MB.
• Select and upload an image file
with a size of 20 MB or less.
• Edit the selected image file to
reduce its size to a maximum of
20 MB.
Cannot login whiteboard There is no user (card)
information at the
authentication destination.
Register the user (card) information at
the authentication destination.
If a Message is Displayed during Operation
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Ricoh Interactive Whiteboard Controller Type 2 Specifications

General

Brand	Ricoh
Model	Interactive Whiteboard Controller Type 2
Category	Controller
Language	English