Ricoh Interactive Whiteboard Controller Type 2 - When Accessing the Web Page

When Accessing the Web Page
Problem Causes Solutions
The web browser refreshes
slowly.
• The memory in the
computer you are using
is insufficient.
• The CPU in the
computer you are using
is overloaded.
Quit all applications other than the
Web browser that you are using for
viewing.
The Web page of the
machine is not displayed
when you specify the
machine's IP address or its
host name.
• The device to be
connected is turned off.
• The entered IP address
or host name is
incorrect.
• The Network Settings
of the device to be
connected are
incorrect.
• The device to be
connected or the
computer that is being
used is not connected
to the network.
• Turn on the power of the device to
be connected.
• Enter the IP address or host name
that is displayed in the upper part
of the screen of the device to be
connected.
• Check that the Network Settings
of the device to be connected are
correctly configured.
• Check that the device to be
connected or the computer that is
being used is connected to the
network.
No PDF file can be
downloaded even when you
click [Download].
• The power to the
connected device is
turned off.
• The Network Settings
have been changed on
the connected device
or your computer.
• The connected device
or your computer is
disconnected from the
network.
• Turn the connected device on.
• Properly configure the Network
Settings on the connected device
or your computer.
• Connect the connected device or
your computer to the network.
When You Cannot Use the Interactive Whiteboard As You Want
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