Ricoh Interactive Whiteboard Controller Type 2 - User Manual

Operating Instructions
Controller Features
For safe and correct use, be sure to read the Safety Information in Read
This First before using the machine.

Ricoh Interactive Whiteboard Controller Type 2 Specifications

General

Model	Type 2
Category	Controller
Compatibility	Ricoh Interactive Whiteboards
Power Supply	AC Adapter
Connectivity	USB, Bluetooth
Function	Control and interact with Ricoh Interactive Whiteboards

Summary

Introduction and Manual Guidance

Administrator Password Configuration

Details on setting and requirements for the administrator password.

How to Read This Manual

Symbols and Conventions Used

Explanation of symbols used in the manual for clarity.

Disclaimer and Notes

Terminology Explained

1. Overview of Interactive Whiteboard

Interactive Whiteboard Capabilities

Overview of features like using whiteboard, operating pages, saving, printing, and importing.

Remote and Network Connectivity Options

Connecting to video conferences, remote sharing, viewing, and file uploads.

Machine Management and Control Features

Managing user authentication and controlling via Crestron system.

Welcome Screen Usage Guide

Draw and Share Screen Functions

Explanation of the Draw and Share Screen icons on the Welcome Screen.

Screen Configuration Overview

UI Element Descriptions

Details on Information Display Area and Main Operation Panel.

Screen Display Modes

Interactive Whiteboard Icon Reference

Main Operation Panel Icons

Icons used on the main operation panel for various functions.

Screen Operation Basics

Major Screen Operations Guide

Covers input, delete, select, move, cut/copy/paste, and marker operations.

USB Flash Memory Device Usage

2. Using a Whiteboard

Basic Operations Overview

Introduction to fundamental operations using pen, fingers, or palm.

Basic Operations Details

Pen, Finger, and Palm Operations

Details on operating the whiteboard with different input methods.

Interactive Pen Specific Operations

Specific actions performable with the interactive pen.

Writing on the Screen

Writing Operation Explanations

Explanation of various writing methods and settings.

Specific Writing Modes

Writing in Marker Entry Mode

Instructions for drawing markers on the screen.

Writing in Handwritten Entry Mode

Instructions for writing freehand text or drawing figures.

Writing in Fair Copy Entry Mode

Instructions for writing characters for automatic text recognition.

Writing in Line Entry Mode

Instructions for drawing freehand lines and arrows.

Writing in Stamp Entry Mode

Instructions for selecting and inserting figures or stamps.

Deleting Strokes and Entries

Deleting Individual Strokes

Methods for deleting individual strokes using pen bottom or nib.

Deleting a Portion of a Stroke

Procedure for deleting specific parts of a stroke.

Deleting Multiple and All Strokes

Methods for selecting and deleting multiple or all strokes.

Manipulating Strokes

Enlarging, Reducing, or Moving Strokes

How to resize and reposition selected strokes.

Cutting, Copying, or Pasting Strokes

Changing Colors of Strokes

Adjusting Display Magnification and Area Movement

Adjusting Magnification with Fingers

How to change display zoom level using touch gestures.

Adjusting Display Area and Magnification with Pen

Using the Loupe icon to adjust magnification and move display area.

Undoing and Redoing Operations

Rotating the Screen

Operating a Page

Adding a Page

Procedure for adding new pages to the document.

Copying a Page

How to duplicate an existing page.

Adding a Template

How to import and add template files as new pages.

Deleting a Page

Procedure for removing pages from the document.

Turning Pages

Method for navigating between pages using touch gestures.

Page List Screen Operations

Managing pages via the page list interface.

Saving a Page

Procedure for saving the current page.

Operating a File

Saving Pages to Various Destinations

Options for saving pages to network folders, USB, or cloud.

Saving Pages Temporarily

Procedure for temporary page saving to the machine.

Importing a File

How to import PDF or PowerPoint files for display and annotation.

Importing a Temporarily Saved File

Procedure for importing files saved temporarily.

Sending Pages by Email

Steps to send saved pages via email.

Printing Pages via Multifunction Printer

Configuring print settings for Mail to Print function.

Specifying Email Destinations

Methods for selecting email recipients.

Printing Pages

Instructions for printing content from the whiteboard.

Linking with a Smart Device

Connecting and transferring data using smart devices via QR code.

3. Connecting Devices

Overview of Connectable Devices

Lists devices and terminals connectable to the machine.

Connecting Computers and Tablets

Procedure for connecting computers or tablets to display screens.

Connecting Video Conferencing Devices

Using the RICOH UCS Function

Guide to using RICOH UCS for video conferencing and screen sharing.

Projecting a Screen with a Projector

4. Connecting to a Video Conference

Using the RICOH UCS Function

Setup and usage of RICOH UCS for video conferencing.

RICOH UCS Function Installation Requirements

Prerequisites for using the RICOH UCS function, including environment setup.

Holding a Meeting

Calling a Contact to Start Meeting

Procedure for initiating a meeting with a contact.

Meeting Operations and Features

Handling incoming calls and features available during meetings.

Specifying Meeting Settings

Configuring audio, video, and other settings for meetings.

5. Using the Web Page of the Machine

Web Page Functionality Overview

Summary of tasks possible via the machine's web interface.

Machine Management and Web Access

Restarting, updating system, and accessing the machine's web page.

Downloading Temporarily Saved Files

Procedure to download files saved temporarily.

Managing Temporarily Saved Files

How to manage files saved temporarily on the machine.

Opening Administrator Settings

Steps to access and configure administrator settings via the web page.

Restarting or Shutting Down Machine via Web Page

How to restart or shut down the machine using its web interface.

6. Machine Operations via Computer Screen

IWB Remote Desktop Software Overview

Introduction to IWB Remote Desktop Software for remote PC operations.

IWB Remote Desktop Software Setup and Usage

Guide to installing and starting the software for remote operations.

Uninstalling IWB Remote Desktop Software

Uninstalling from Windows Operating Systems

Procedure to uninstall the software from Windows.

Uninstalling from Mac Operating Systems

Procedure to uninstall the software from Mac.

7. Remote Whiteboard Sharing

Overview of Remote Whiteboard

Explains sharing screens with multiple devices via network.

Participating in Remote Whiteboards

Details on how participating whiteboards connect and operate.

Opening a Remote Whiteboard Session

Steps to initiate a remote whiteboard session.

Opening Session in Compatible Mode

Procedure for opening sessions with limited functionality.

Closing a Remote Whiteboard Session

Steps to end an active remote whiteboard session.

Participating in a Remote Whiteboard Session

Information on joining a remote whiteboard session.

Participating from the Interactive Whiteboard

Guide to joining a session directly from the whiteboard.

Specifying Remote Whiteboard Session to Join

Methods to select or manually enter host whiteboard details.

Participating from the Web Browser

Guide to accessing a remote session via web browser.

Participating from Remote Viewer

Guide to accessing a remote session using Remote Viewer software.

Leaving a Remote Whiteboard Session

Procedure to exit a remote whiteboard session.

Checking Remote Whiteboard Session Information

Information on session lists, options, terminals, and communication status.

8. Changing Interactive Whiteboard Settings

Changing the Detailed Settings

Configuring whiteboard display and writing settings.

Desktop Navigation and Icons

Accessing settings via desktop and understanding desktop icons.

Opening General Settings

Accessing and managing general system information.

Opening Administrator Settings

Accessing and configuring administrator settings.

Configuring Network Settings

Setting up wired and wireless network configurations.

Setting the Date and Time

Configuring system date, time, and time zone settings.

Configuring Region and Language Settings

Setting display language, region, and keyboard preferences.

Managing Remote License

Adding or deleting remote licenses for whiteboard features.

Configuring SMTP Server Settings

Setting up SMTP server details for email functionality.

Settings for Using Mail to Print Function

Configuring maximum file size for Mail to Print.

Managing Remote Contact List

Creating, adding, and exporting remote whiteboard contact lists.

Managing Email Address Book

Creating, adding, and exporting email address book entries.

Managing Shared Folder List

Creating, importing, testing, and exporting shared folder lists.

Managing Templates

Importing, exporting, and displaying templates.

Managing Custom Stamps

Importing, exporting, and deleting custom stamps.

Collecting Logs

Procedure for collecting dedicated problem analysis and event logs.

Saving Logs to USB Flash Drive

Steps to save collected logs to a USB memory device.

Attaching Logs to Email

Procedure to send collected logs via email.

Updating Your System

Methods for updating system firmware via network or USB.

Changing System Settings

Configuring various system settings like auto restart and display.

Changing Security Settings

Configuring encryption, network security, and access restrictions.

Changing User Authentication Settings

Configuring authentication methods like Active Directory and LDAP.

Managing Certificates

Uploading and downloading root, client, and server certificates.

Changing Print Settings

Configuring printer addresses and authentication for printing.

Changing Video Conference Settings

Configuring RICOH UCS function and meeting settings.

Managing Bluetooth Connected Devices

Adding or deleting Bluetooth devices connected to the machine.

Optimizing IC Card Reader Driver

Procedure to optimize the IC card reader driver if it stops responding.

Managing Device Settings

Backing up and restoring device configuration settings.

Synchronizing Settings Across Multiple Whiteboards

Synchronizing settings between multiple whiteboards.

Restoring Factory Default Settings

Resetting machine settings to factory defaults.

9. Troubleshooting

Message Displayed During Operation

Troubleshooting messages encountered during normal operation.

Error Message Displayed During Startup

Resolving error messages that appear when the machine starts.

Error Messages: Drawing;Editing;Erasing Strokes

Troubleshooting issues related to stroke input and manipulation.

Error Messages: PDF Importing;Saving

Resolving problems with PDF file import and save operations.

Error Messages: Temporarily Saved Files

Troubleshooting issues related to temporary file saving.

Error Messages: RICOH UCS Function

Resolving errors specific to the RICOH UCS function.

Error Messages: Authentication Function Using RICOH Streamline NX

Troubleshooting authentication errors with RICOH Streamline NX.

Error Messages: Configuration Settings

Resolving issues related to incorrect configuration settings.

Error Messages: Web Page Issues

Troubleshooting problems accessing or interacting with the web page.

Other Error Messages

Addressing miscellaneous error messages not categorized elsewhere.

Interactive Whiteboard Usage Issues

Resolving problems when the whiteboard is not operating as expected.

Error Conditions and Software Usage

Troubleshooting SSD encryption errors and IWB Remote Desktop issues.

Windows Update Issues

Resolving problems that occur during or after Windows updates.

10. Appendix

Using Machine Security Functions

Overview of anti-virus, Windows Update, and WSUS.

Managing Machine with User Authentication

Setting up and using user authentication features.

Using the Crestron Function

Connecting and controlling the machine via Crestron system.

Using Remote Viewer

Installing and using Remote Viewer for remote whiteboard access.

Using Application Linking Function

Adding and operating external applications via the whiteboard.

Maintenance Procedures

Guidelines for cleaning the display and other maintenance tasks.

Interactive Pen Recognition Issues

Troubleshooting steps for pen recognition and pairing.

Disabling Unnecessary Speakers

Procedure to disable unused speakers.

Adjusting the Display Settings

How to adjust display brightness, contrast, and other settings.

Supported Video Input Signals

List of video signal formats supported by machine's input terminals.

Product Specifications

Technical specifications for various RICOH Interactive Whiteboard models.

Software Copyright Information

Details on software included and copyright information.

Trademarks

List of registered trademarks and company names.

Added or Changed Features Overview

Summary of features added or changed in system versions.