M126/M127/M128 6-62 SM
Step Questions / actions Yes No
6
Does the LAN use DHCP?
A machine should use a
static IP address on a
network.
Go to step 7. Go to step 9.
7
Are the first two segments if the IP
address 169.254?
Go to step 8. Go to step 9
8
POR the machine.
Is the problem resolved?
Problem resolved Go to step 10.
9
Reset the address on the machine to
match the IP address on the driver.
Did this resolve the issue?
Problem fixed. Go to step 10.
10
Have the network admin verify that
the machine and PC’s IP address
have identical subnet addresses.
Are the subnet addresses the
same?
Go to step 12. Go to step 11.
11
Using the subnet address supplied
by the network admin, assign a
unique IP address to the machine.
The machine IP address
should match the IP
address on the printer
driver.
Did this fix the problem?
Problem resolved. Go to step 12.
12
Is the device physically connected
(ethernet cable) to the network?
Go to step 13. Go to step15.
13
Try using a different ethernet cable.
Did this remedy the situation?
Problem resolved Go to step 14.
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