shooting
Step Questions / actions Yes No
14
Have the network administrator
check the network drop for activity.
Is the drop functioning properly?
Replace the
controller board
(
p.4-7
"Controller Board
Removal").
Contact the
network
administrator.
15
Is the machine on the same wireless
network as the other devices?
Go to step 17. Go to step 16.
16
Assign the correct wireless network
to the machine.
Did this fix the problem?
Problem resolved Go to step 17.
17
Are the other devices on the
wireless network communicating
properly?
Go to step 18.
Contact the
network
administrator.
18
Verify that the ISP wireless card
cable and any other ISP cables are
properly seated in their connectors.
Are the cables connected correctly?
Go to step 20. Go to step 19.
19
Properly reseat the ISP cables.
Did this fix the problem?
Problem resolved. Go to step 20.
20
Perform the option card service
check (
p.6-70 "Option Card
Service Check").
Was there another faulty ISP option?
Replace the faulty
ISP option (p.4-88
"Installing an
Internal Solutions
Port (ISP)").
Go to step 21.
21
Replace the ISP wireless card?
(
p.4-88 "Installing an Internal
Solutions Port (ISP)")
Did this fix the problem?
Problem resolved.
Replace the
controller board
(
p.4-7
"Controller Board
Removal").
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