No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
798
-02
B
Finisher jogger motor error (D585)
The machine does not detect a correct signal from the front jogger fence HP sensor
while the front jogger motor is operating. The 1st failure issues an original jam
message, and the 2nd failure issues this SC code.
• Jogger HP sensor disconnected, defective
•
Jogger motor disconnected, defective
•
Jogger motor overloaded due to obstruction
• Finisher main board and jogger motor
1. Check or replace the harness.
2. Check for blockages in the jogger motor mechanism.
3.
Replace the jogger HP sensor.
4. Replace the jogger motor.
5. Replace the finisher main board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
798
-03
B
Rear fence motor error (D585)
The machine does not detect a correct signal from the rear jogger fence HP sensor
while the rear jogger motor is operating. The 1st detection failure issues a jam
error, and the 2nd failure issues this SC code.
• Rear jogger motor drive is obstructed (jammed paper, paper scraps, etc.)
• The rear jogger fence motor harness loose or broken
•
Rear jogger fence HP sensor dirty, loose, defective
• Rear jogger fence motor defective
1. Check or replace the harness.
2. Check for blockages in the rear jogger motor drive mechanism.
3.
Replace the rear jogger fence HP sensor.
4. Replace the rear jogger fence motor.
Service Call Conditions
95
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