Message Cause Solution and reference
"File types have been
automatically set for
some files because
multiple files were
selected."
If there are selected
stored documents which
cannot be converted to
a specified file format,
those documents are
automatically converted
to a convertible format
before they are
transmitted.
See "Sending a Stored File", User Guide.
"Programmed. Cannot
program the
destination(s) that is not
programmed in the
address book."
The destinations that
were selected while
registered to the
program contain a
folder destination for
which one of the
following destinations is
set: manually entered
destination, WSD
destination, or DSM
destination.
WSD destinations and DSM destinations
cannot be registered to the program because
they cannot be registered in the address book.
For manually entered destinations, register the
destinations in the address book, and then try
to register them to the program again.
"The entered file name
contains invalid
character(s). Enter the file
name again using any of
the following 1 byte
characters. "0 to 9", "A
to Z", "a to z", ". - _""
The file name contains a
character that cannot be
used.
• Check the file name set at the time of
scanning.
"Registering Administrators Before Using
the Machine", Security
• Check the file name specified at the time
of scanning. The file name specified in the
Sending Scan Files to Folders function
cannot contain the following characters:
\ / : * ? " < > |
The file name cannot start or end with a
period ".".
11. Troubleshooting
416
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