• In the Properties window for "Network Connections", open TCP/IP properties. Then click
detail settings, WINS, and then check the "Enable NetBIOS over TCP/IP" box and set number
137 to "Open".
W0406-107 : Case 5
Kerberos authentication failed.
•
Kerberos authentication settings are not correctly configured. Make sure the realm name, KDC
(Key Distribution Center) name and corresponding domain name are specified correctly.
• The KDC and printer timing do not match. Authentication will fail if the difference between the KDC
and printer timing is more than 5 minutes. Make sure the timing matches.
• Kerberos authentication will fail if the realm name is lowercased. Make sure the realm name is
registered using uppercase letters.
• Kerberos authentication will fail if automatic retrieval for KDC fails. Ask your service representative
to make sure the KDC retrieval settings are set to "automatic retrieval". If automatic retrieval is not
functioning properly, switch to manual retrieval.
W0409-000
Authentication timed out because the server did not respond.
•
Check the network configuration, or settings on the authenticating server.
W0511-000
The authentication server login name is the same as a user name already registered on the printer.
(Names are distinguished by the unique attribute specified in the LDAP authentication settings.)
•
Delete the old, duplicated name or change the login name.
• If the authentication server has just been changed, delete the old name on the server.
W0606-004
Authentication failed because the user name contains language that cannot be used by general users.
•
Do not use "other", "admin", "supervisor" or "HIDE*" in general user accounts.
W0607-001
An authentication error occurred because the Address Book is being used at another location.
•
Wait a few minutes and then try again.
W0612-005
Authentication failed because no more users can be registered. (The number of users registered in the
Address Book has reached capacity.)
•
Ask the user administrator to delete unused user accounts in the Address Book.
W0707-001
An authentication error occurred because the Address Book is being used at another location.
8. Troubleshooting
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