When print jobs are canceled
Message Cause Solution
"Collate has been
cancelled."
Collate was canceled. • Turn off the power, and then back
on again.
• Reduce the number of pages to
print.
If the message appears again, contact
your service representative.
"Exceeded the maximum unit
count for Print Volume Use.
This job has been
cancelled."
The number of pages the
user is permitted to print has
been exceeded.
• For details about print volume use
limitation, see "Managing Print
Volume per User", Security
Guide.
• Reduce the number of registered
User codes.
"Receiving data failed." Data reception was aborted. Resend the data.
"The selected paper size is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size, and
then print the file again.
"The selected paper type is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper type is incorrect.
Specify the correct paper type, and
then print the file again.
When there is a problem with the print settings
Message Cause Solution
"Duplex has been cancelled." Duplex printing was canceled. Change the setting for "Apply 2
sided" in [Tray Paper Settings]
to enable duplex printing for the
paper tray. For details about
setting "Apply 2 sided", see
"Tray Paper Settings",
Connecting the Machine/
System Settings.
Messages Displayed When You Use the Printer Function
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