Sam4s ER-260EJ/256EJ OP Manual v1.20 Getting Started • 27
Clearing Memory
Before you use your ER-260EJ/ER-265EJ ECR for the first time, you must perform a memory all
clear to ensure that all totals and counters are cleared and that the default program is installed.
CAUTION: The procedures described in this area are security sensitive. Clearing the memory on
the ER-260EJ/ER-265EJ after the register is put into service will erase all programming as well as all
totals and counters. Do not share this information with unauthorized users and distribute the
“SERVICE MODE” access key only to those you may want to perform these functions.
NOTE: The ER-260EJ/ER-265EJ/265EJ have EMV Integrated Payment capability. An SD card is
required for EMV; if not using EMV press CLEAR to Bypass the ‘SD Required’ error message.
1. Move to the SERVICE MODE.
2. Turn the power switch located on the right side of the register to the OFF position.
3. Press and hold the key position where the SUBTOTAL key is located on the default
keyboard layout.
4. Continue to hold the appropriate key while turning the power switch to the ON position.
The message “RAM ALL CLEAR" displays.
5. Press the Upper Left key of the keyboard, then the Lower Left key, then the Upper
Right key, and finally press the Lower Right key in sequence.
SUB
TOTAL
3
1
2
4
6. The SERVICE MODE menu displays. The RAM Clear procedure is complete and the
receipt prints the model and version information.
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