04. DISA Busy Tone Detection
This setting allows system to recognize busy tone from the central office line during DISA call to release the call.
IP Value Value description
05-09-04 0 Disable
05-09-04 1 Australia: (420 Hz, 375ms on/off) (400 Hz, 375ms on/off)
05-09-04 2 Italian: (420 Hz, 500ms on/off)
05-09-04 3 Mexico: (420 Hz, 250ms on/off)
05-09-04 4 South African: (400 Hz, 500ms on/off)
05-09-04 5 Span: 420 Hz, 200ms on/off)
05-09-04 6 New Zealand: (400Hz, 250ms on/off)
05-09-04 7 U.S: (480 Hz + 620 Hz, 250ms on/off and 500ms on/off)
05-09-04 8 Indonesia: (500hz, 250ms on/off, 500ms on/off)
(420hz, 250ms on/off, 500ms on/off) (1000hz, Continuous on)
05-09-04 9 Israel: (450-470Hz, 700 ms on/off)
05-09-04 d Pakistan: (450Hz, on:240+-40ms off:340+-40ms)
05. Reserved
06. ACD-1 Enable Time
This parameter is to set the time duration before the system answers an incoming call when the ring assigned
station(s) are busy if the operator overflow feature is enabled. The incoming call will show as a normal ring signal on
the DSS key and can be answered by the operator at any time even while the voice message is playing to the caller.
Operator Overflow (ACD-1) is enabled in Program 29-tk-02.
IP \ Value 0 1 2 3 4 5 6 7 8 9 unit
05-09-06 5 10 15 20 25 30 35 40 45 50 Sec.
07. ACD-1 Segment 2 Recall Time
This parameter sets the time an ACD-1 call which has been answered by the Overflow message will stay on hold in
the ring queue before the system will play the second part of the ACD-1 message to apologize for the continuing delay.
The call back time for the second message starts at 5 seconds and increases in 5 second increments. The message
will be played to the caller every time the recall time is reached until answered by the operator or the caller hangs up.
IP \ Value 0 1 2 3 4 5 6 7 8 9 unit
05-09-07 Disable 5 10 15 20 25 30 40 50 60 Sec.
08. ACD-1 Release Time
This parameter sets the time at which the system will release the incoming caller during ACD-1 operation when it has
not been answered by an operator. The system will play a warning message to the caller before releasing the call. If
polarity reversal is used for incoming call clear down then this parameter should be disabled.
IP \ Value 0 1 2 3 4 5 6 7 8 9 unit
05-09-08 0 5 10 15 20 25 30 35 40 45 Mins
To Next Page
Loading...