40 Basic functions
Directed pickup
You can pick up a call signalled at an absent coworker’s phone. If a colleague
has placed a call on hold on their multi-line phone you can also pick up this call.
Accept call
Prerequisite: You know the coworker’s internal phone number and the function
is configured for you in OpenScape Voice.
A coworker’s phone rings.
Select and confirm the option shown in the idle phone’s context menu.
or
^ Lift the handset.
or
n Press the key shown.
Select and confirm the option shown.
j Enter and confirm the relevant phone’s internal number. You are connected to
the calling party either via the handset or in speakerphone mode.
Picking up the held call
Prerequisite: Your colleague has placed a call on hold on their multiline phone
ïƒ Page 122. You know the coworker’s internal phone number and the function
is configured for you in OpenScape Voice.
Select and confirm the option shown in the idle phone’s context menu.
or
^ Lift the handset.
or
n Press the key shown.
Select and confirm the option shown.
j Enter and confirm the relevant phone’s internal number. You are connected to
your colleague’s held call either via the handset or in speakerphone mode.
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