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Xerox COLORQUBE 8870 Service Manual

Xerox COLORQUBE 8870
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October 2012
2-83
ColorQube 8570/8870 Service Manual
99,042 ~ 99,051
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
99,042 ~ 99,051 PEST - Power Supply Faults
A Power Supply error has occurred. The following troubleshooting procedure applies to these
errors.
Initial Actions
Reboot the printer and verify the error persists.
Check the component power connections and harness condition.
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
Printhead Assembly, PL 2.1 Item 3
Electronics Module, PL 5.1 Item 1
Main Controller Board, PL 5.1 Item 7
Wiring and Plug/Jack Reference (Chapter 7 - Wiring Data)
Figure 8, Main Controller Board P/J Locations
Procedure
Test the Power Supply. Test voltages at P/J802 (see Figure 1).
+1.0 V (pin 10)
+1.2 V (pin 6)
+1.8 V (pin 8)
+2.5 V (pin 14)
+ 3.3 V (Ferrite FL802, see Figure 1)
Are measurements within +/- 5%?
YN
Unplug the Printhead gray data cable and remeasure voltages. Are the voltages within
specification (+/- 5%)?
YN
Replace the Electronics Module (REP 5.1).
Replace the Printhead (REP 2.3).
Replace the Main Controller Board (REP 5.6) (Electronics Module).
Figure 1 Test Points on the Main Controller Board
Table 1 Applicable Fault Codes
99,042 PEST - Power Supply +1.0 Over Limit
99,043 PEST - Power Supply +1.0 Under Limit
99,044 PEST - Power Supply +1.2 Over Limit
99,045 PEST - Power Supply +1.2 Under Limit
99,046 PEST - Power Supply +1.8 Over Limit
99,047 PEST - Power Supply +1.8 Under Limit
99,048 PEST - Power Supply +2.5 Over Limit
99,049 PEST - Power Supply +2.5 Under Limit
99,050 PEST - Power Supply +3.3 Over Limit
99,051 PEST - Power Supply +3.3 Under Limit

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Xerox COLORQUBE 8870 Specifications

General IconGeneral
Wi-Fi-
Network readyYes
Security algorithmsHTTPS, SSL/TLS
Print technologyLaser
Maximum resolution2400 x 2400 DPI
Time to first page (black, normal)5 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Maximum duty cycle120000 pages per month
Recommended duty cycle15000 pages per month
Page description languagesPCL 5c, PostScript 3
Maximum internal memory2048 MB
Sound power level (standby)24 dB
DisplayLCD
CertificationEMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity625 sheets
Total output capacity350 sheets
Maximum input capacity2200 sheets
Envelopes sizesC5, DL
Maximum print size216 x 356 mm
Media weight (tray 1)60 - 220
Paper tray media typesBond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight60 - 220 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Multi-purpose tray media typesBond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
USB 2.0 ports quantity1
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2003, Windows Server 2008
Windows operating systems supportedWindows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)107 W
Power consumption (printing)252 W
Power consumption (PowerSave)47 W
Package weight35811 g
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)10 - 80 %
Depth (imperial)20.5 \
Width (imperial)16 \
Height (imperial)14.5 \
Networking featuresGigabit Ethernet
Networking standardsIEEE 802.1x
Minimum storage drive space160 GB
Compatible operating systemsHP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro
Weight and Dimensions IconWeight and Dimensions
Depth521 mm
Width406 mm
Height368 mm
Dimensions (WxDxH)406 x 521 x 368 mm

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