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Xerox COLORQUBE 8870 Service Manual

Xerox COLORQUBE 8870
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October 2012
2-76
ColorQube 8570/8870 Service Manual
99,017, 99,018
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
99,017 PEST - Head Maintenance Clutch Disconnect
The Head Maintenance Clutch error has occurred. The Head Maintenance Clutch is not draw-
ing the expected power from the Power Supply. The following troubleshooting applies to this
error.
Initial Actions
Reboot the printer and verify the error persists.
Check the Clutch’s wiring connection.
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
Head Maintenance Clutch, PL 4.1 Item 10
Electronics Module, PL 5.1 Item 1
Power Control Board, PL 5.1 Item 8
Harness, Right Side Power Control, PL 5.1 Item 13
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
Figure 1, Right Side Wire Routing
Figure 7, Drum Heater Load Dump, Motors, Head Maintenance Clutch, Strip Solenoid
Procedure
Check the Head Maintenance Clutch wiring harness connector P/J119. Is the connection
secure and undamaged?
YN
Reseat and/or replace the wiring harness.
Check resistance on the Head Maintenance Clutch wiring harness connector P/J119. Is is
open or shorted?
YN
Check resistance on the Right Side Wiring Harness P/J701 (pin 7). Is it open or
shorted?
YN
Troubleshooting complete.
Replace the Right Side Wiring Harness.
Replace the Head Maintenance Clutch (REP 4.10). Does the error persist?
YN
Troubleshooting complete.
Replace the Power Control Board (REP 5.6) (Electronics Module).
NOTE: Can indicate blown fuse (F401) in the Electronics Module, especially if preceded by
many C3T jams. Refer to Checking Fuses for location of the Fuses.
99,018 PEST - Main Tray Deskew Clutch Disconnect
The Main Tray Deskew Clutch error has occurred. The Clutch is not drawing the expected
power from the Power Supply. The following troubleshooting applies to this error.
Initial Actions
Reboot the printer and verify the error persists.
Check the Clutch’s wiring connection.
If the problem persists, perform the following procedure.
Troubleshooting Procedure
Applicable Parts (Chapter 5 - Parts List)
Media Drive with 2 Clutches, PL 5.1 Item 5
Electronics Module, PL 5.1 Item 1
Power Control Board, PL 5.1 Item 8
Harness, Left Side Power Control, PL 5.1 Item 17
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
Figure 2, Left Side Wire Routing
Figure 3, Left Side Electronics Module P/J Locations
Figure 4, Optional Tray, Clutches, Solenoids, Tray 2 Lift Motor
Procedure
Check the Main Tray Deskew Clutch wiring harness connector P/J111. Is the connection
secure and undamaged?
YN
Reseat and/or replace the wiring harness.
Check resistance on the Main Tray Deskew Clutch wiring harness connector P/J111. Is it
open or shorted?
YN
Check resistance on the Left Side Wiring Harness P/J302 (pin 25). Is it open or
shorted?
YN
Troubleshooting complete.
Replace the Left Side Wiring Harness.
Replace the Media Drive (REP 5.5). Does the error persist?
YN
Troubleshooting complete.
Replace the Power Control Board (REP 5.6) (Electronics Module).
NOTE: Can indicate blown fuse (F304) in the Electronics Module, especially if preceded by
many R3M jams. Refer to Checking Fuses for location of the Fuses.
Table 1 Applicable Fault Code
99,017 PEST - Head Maintenance Clutch Disconnect
Table 1 Applicable Fault Code
99,018 PEST - Main Tray Deskew Clutch Disconnect

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Xerox COLORQUBE 8870 Specifications

General IconGeneral
Wi-Fi-
Network readyYes
Security algorithmsHTTPS, SSL/TLS
Print technologyLaser
Maximum resolution2400 x 2400 DPI
Time to first page (black, normal)5 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Maximum duty cycle120000 pages per month
Recommended duty cycle15000 pages per month
Page description languagesPCL 5c, PostScript 3
Maximum internal memory2048 MB
Sound power level (standby)24 dB
DisplayLCD
CertificationEMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity625 sheets
Total output capacity350 sheets
Maximum input capacity2200 sheets
Envelopes sizesC5, DL
Maximum print size216 x 356 mm
Media weight (tray 1)60 - 220
Paper tray media typesBond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight60 - 220 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Multi-purpose tray media typesBond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
USB 2.0 ports quantity1
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2003, Windows Server 2008
Windows operating systems supportedWindows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)107 W
Power consumption (printing)252 W
Power consumption (PowerSave)47 W
Package weight35811 g
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)10 - 80 %
Depth (imperial)20.5 \
Width (imperial)16 \
Height (imperial)14.5 \
Networking featuresGigabit Ethernet
Networking standardsIEEE 802.1x
Minimum storage drive space160 GB
Compatible operating systemsHP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro
Weight and Dimensions IconWeight and Dimensions
Depth521 mm
Width406 mm
Height368 mm
Dimensions (WxDxH)406 x 521 x 368 mm

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