Xerox COLORQUBE 8870 Service Manual

October 2012
2-91
ColorQube 8570/8870 Service Manual
Close Front Door A, Close Exit Door B
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
Close Front Door A (when actually closed)
A Front Door error has occurred. The following troubleshooting procedure applies to this error.
Initial Actions
• Check that there is nothing blocking the Front Door.
• Check that connection to the I/O Board is secure.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Front Door Assembly, PL 1.1 Item 1
• I/O Board, PL 5.1 Item 10
• Front Door Switch, PL 6.1 Item 6
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 1, Right Side Wire Routing
• Figure 8, I/O Board, Sensors (1 of 2)
Procedure
Open the Front Door. Check area around the door sensor (right side). Inspect the plastic com-
ponent that engages the sensor when the door is closed. Is the plastic component dam-
aged?
YN
Check the Front Door Switch wiring harness connector P/J117. Is the connection
secure and undamaged?
YN
Reseat and/or replace/repair the wiring harness.
Check resistance on the Front Door Switch wiring harness connector P/J117. Is is open
or shorted?
YN
Replace the I/O Board (REP 5.10).
Replace the Front Door Switch (REP 6.6).
Replace the Front Door (REP 1.1).
Close Exit Door B (when actually closed)
An Exit Door error has occurred. The following troubleshooting procedure applies to this error.
Initial Actions
• Check that there is nothing blocking the Exit Assembly.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Exit Door B, PL 1.1 Item 7
• Exit Module Assembly, PL 3.1 Item 13
• I/O Board, PL 5.1 Item 10
Wiring and Plug/Jack Reference (Chapter 7 - Wiring Data)
• Figure 8, I/O Board, Sensors (1 of 2)
Procedure
Open the Exit Door B. Check area around the door sensor (left side). Inspect the plastic com-
ponent that engages the sensor when the door is closed. Is the plastic component dam-
aged?
YN
Replace the Exit Assembly (REP 3.13). Does the error persist?
YN
Troubleshooting complete.
Replace the I/O Board (REP 5.10).
Replace the Exit Door B (REP 1.7).

Xerox COLORQUBE 8870 Specifications

General

Wi-Fi	-
Network ready	Yes
Security algorithms	HTTPS, SSL/TLS
Print technology	Laser
Maximum resolution	2400 x 2400 DPI
Time to first page (black, normal)	5 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum duty cycle	120000 pages per month
Recommended duty cycle	15000 pages per month
Page description languages	PCL 5c, PostScript 3
Maximum internal memory	2048 MB
Sound power level (standby)	24 dB
Display	LCD
Certification	EMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity	625 sheets
Total output capacity	350 sheets
Maximum input capacity	2200 sheets
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 220
Paper tray media types	Bond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight	60 - 220 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Multi-purpose tray media types	Bond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	107 W
Power consumption (printing)	252 W
Power consumption (PowerSave)	47 W
Package weight	35811 g
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 80 %
Depth (imperial)	20.5 \
Width (imperial)	16 \
Height (imperial)	14.5 \
Networking features	Gigabit Ethernet
Networking standards	IEEE 802.1x
Minimum storage drive space	160 GB
Compatible operating systems	HP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro

Weight and Dimensions

Depth	521 mm
Width	406 mm
Height	368 mm
Dimensions (WxDxH)	406 x 521 x 368 mm