Xerox COLORQUBE 8870

October 2012
6-48
ColorQube 8570/8870 Service Manual
OF4, OF5
Revised, 3rd Revision - Xerox Internal Use Only
General Troubleshooting
OF4 Tray 1 - Squeaking
Tray 1 may make a squeaking noise when it picks the last sheet from a stack of paper. In some
cases, depending on the type of paper being used, the squeaking sound may be noticed dur
-
ing the picking of any sheet of the stack.
Troubleshooting Reference
Applicable Part (Chapter 5 - Parts List)
• Separator Pad Kit, PL 3.1 Item 9
Procedure
Check that the squeaking is not too loud. Is the squeaking sound loud?
YN
Troubleshooting complete.
Replace the Separator Pad Kit (REP 3.9).
OF5 Tray 1 - Buzzing, Grinding
The printer makes a buzzing, grinding sound during the print process when Tray 1 Roller is out
of position.
Procedure
Check for a buzzing, grinding sound during the print process. Is there a buzzing, grinding
sound?
YN
Troubleshooting complete.
Open and close Tray 1. This will reset the Pick Roller position and should eliminate the noise.