Xerox COLORQUBE 8870 Service Manual

October 2012
2-2
ColorQube 8570/8870 Service Manual
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
99,017 PEST - Head Maintenance Clutch Disconnect ................................................... 2-76
99,018 PEST - Main Tray Deskew Clutch Disconnect.................................................... 2-76
99,019 PEST - Main Tray Pick Clutch Disconnect.......................................................... 2-77
99,020 PEST - Multipurpose Tray Pick Solenoid Disconnect ......................................... 2-77
99,021 PEST - Strip Solenoid Disconnect ...................................................................... 2-78
99,022 PEST - Preheat Solenoid Disconnect ................................................................. 2-78
99,023 PEST - Head Tilt Solenoid Disconnect ............................................................... 2-79
99,024 PEST - Main Tray Elevator Disconnect............................................................... 2-79
99,030 ~ 99,034 PEST - X-Axis Motor Disconnect ......................................................... 2-80
99,035, 99,036 PEST - Y-Axis Motor Disconnect ........................................................... 2-81
99,037, 99,038 PEST - Media Path Motor Disconnect ................................................... 2-81
99,039, 99040 PEST - Process Motor Disconnect.......................................................... 2-82
99,042 ~ 99,051 PEST - Power Supply Faults................................................................ 2-83
99,052, 99,053 PEST - Power Supply +12V or -15V Faults ........................................... 2-84
99,056, 99,057 PEST - Power Supply +12V Sleep Faults.............................................. 2-85
99,059, 99,060 PEST - VPP/ VSS Measurement Too Low ............................................ 2-86
99,061 PEST - The Wave Amp Shorted ......................................................................... 2-87
99,062 ~ 99,069 PEST - Ink Loader Solenoid Gate Push/Pull Disconnected................. 2-88
99,070 PEST - All Ink Loader Gates Failed .................................................................... 2-89
99,071 PEST - Power Dump Circuit Disconnected......................................................... 2-90
Fault Messages
Close Front Door A (when actually closed)..................................................................... 2-91
Close Exit Door B (when actually closed) ....................................................................... 2-91
Close Ink Loader Door C (when actually closed)............................................................ 2-92
Paper Jam - Open Front Door to Clear (no jam is present and message won’t clear) ... 2-92
Paper Jam - Open Exit Door B to Clear (no jam is present and message won’t clear) .. 2-93
Tray 2 Empty (when it has paper)................................................................................... 2-93
Tray 2 is Missing (when inserted) ................................................................................... 2-94
Unload Output Tray (when not full) ................................................................................. 2-94
Maintenance Kit Missing (when installed)....................................................................... 2-95
Waste Tray Missing (when installed) .............................................................................. 2-95
Ink Sticks Jammed.......................................................................................................... 2-96
Remove Incorrect Ink Sticks (Cyan, Magenta, Yellow, Black) ........................................ 2-96
Remove Unidentified Ink Sticks (Cyan, Magenta, Yellow, Black) ................................... 2-97
Jam Codes...................................................................................................................... 2-97
Printer Fault Codes ......................................................................................................... 2-102

Xerox COLORQUBE 8870 Specifications

General

Wi-Fi	-
Network ready	Yes
Security algorithms	HTTPS, SSL/TLS
Print technology	Laser
Maximum resolution	2400 x 2400 DPI
Time to first page (black, normal)	5 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum duty cycle	120000 pages per month
Recommended duty cycle	15000 pages per month
Page description languages	PCL 5c, PostScript 3
Maximum internal memory	2048 MB
Sound power level (standby)	24 dB
Display	LCD
Certification	EMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity	625 sheets
Total output capacity	350 sheets
Maximum input capacity	2200 sheets
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 220
Paper tray media types	Bond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight	60 - 220 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Multi-purpose tray media types	Bond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	107 W
Power consumption (printing)	252 W
Power consumption (PowerSave)	47 W
Package weight	35811 g
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 80 %
Depth (imperial)	20.5 \
Width (imperial)	16 \
Height (imperial)	14.5 \
Networking features	Gigabit Ethernet
Networking standards	IEEE 802.1x
Minimum storage drive space	160 GB
Compatible operating systems	HP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro

Weight and Dimensions

Depth	521 mm
Width	406 mm
Height	368 mm
Dimensions (WxDxH)	406 x 521 x 368 mm