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Xerox COLORQUBE 8870 Service Manual

Xerox COLORQUBE 8870
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October 2012
2-97
ColorQube 8570/8870 Service Manual
Remove Unidentified Ink Sticks (Cyan, Magenta,
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
Remove Unidentified Ink Sticks (Cyan, Magenta, Yellow,
Black)
An unidentified ink stick error has occurred. The following troubleshooting procedure applies to
these errors.
Procedure
Refer to 93,966 ~ 93,969, Unidentified Ink Sticks RAP for troubleshooting procedure.
Jam Codes
The printer stores the most recent 20 events in Jam History. To access this information, from
the Control Panel menu, select Troubleshooting -> Service Tools -> Jam History and press
OK. Jam Codes for Process Events differ between models. Table 1 list the code keys for the
printer. Table 2 provides troubleshooting information for the most common jams.
Table 1 Applicable Fault Messages
Remove unidentified yellow ink stick (slot 1)
Remove unidentified cyan ink stick (slot 2)
Remove unidentified magenta ink stick (slot 3)
Remove unidentified black ink stick (slot 4)
Table 1 Jam Code Key
Process Event Basis for Jam Printer Status Media Supply
A Deskew Flag
B Preheater Flag
C Strip Flag
D Exit Flag
E Tray 1 Width
F Front Door
G Tray 2 Media
H Tray 3 Media
J Tray 4 Media
K Tray 5 Media
M Media Drive
N Y-Axis Motor
P Process Drive
Q DMU Missing
R Pre-Deskew Flag
T Exit Door
U Pipeline Resource
V Tray 2 Media Present
X Tray 3 Pick Flag
Y Tray 4 Pick Flag
Z Tray 5 Pick Flag
2 Sensor Event
3 Timeout
4 Motor Stall
5 Motor Position
6 Length Short
7 Length Long
8 Pipeline Rsc
9 Media Lift Sensor
A Abnormal Shutdown
B Normal Shutdown
C Mechanical Recovery
D Warmup
E Ready
F Fault
G Auto Drum Maintenance
H Printhead Maintenance
J Printhead Purge
K Oil Transfix Roller
L Standby
M Pick from Tray 2
N Pick from Tray 3, 4 or 5
Q Pick from Tray 1
R Pick from Duplex
S Stage for Transfix
T Transfix
U Off
V Drum Maintenance
W Imaging
X Exit
Y Shell
Z Shutdown
0 N/A
1 Tray 1
2 Tray 2
3 Tray 3
4 Tray 4
5 Tray 5

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Xerox COLORQUBE 8870 Specifications

General IconGeneral
Wi-Fi-
Network readyYes
Security algorithmsHTTPS, SSL/TLS
Print technologyLaser
Maximum resolution2400 x 2400 DPI
Time to first page (black, normal)5 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Maximum duty cycle120000 pages per month
Recommended duty cycle15000 pages per month
Page description languagesPCL 5c, PostScript 3
Maximum internal memory2048 MB
Sound power level (standby)24 dB
DisplayLCD
CertificationEMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity625 sheets
Total output capacity350 sheets
Maximum input capacity2200 sheets
Envelopes sizesC5, DL
Maximum print size216 x 356 mm
Media weight (tray 1)60 - 220
Paper tray media typesBond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight60 - 220 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Multi-purpose tray media typesBond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
USB 2.0 ports quantity1
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2003, Windows Server 2008
Windows operating systems supportedWindows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)107 W
Power consumption (printing)252 W
Power consumption (PowerSave)47 W
Package weight35811 g
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)10 - 80 %
Depth (imperial)20.5 \
Width (imperial)16 \
Height (imperial)14.5 \
Networking featuresGigabit Ethernet
Networking standardsIEEE 802.1x
Minimum storage drive space160 GB
Compatible operating systemsHP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro
Weight and Dimensions IconWeight and Dimensions
Depth521 mm
Width406 mm
Height368 mm
Dimensions (WxDxH)406 x 521 x 368 mm

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