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Xerox COLORQUBE 8870 Service Manual

Xerox COLORQUBE 8870
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October 2012
3-41
ColorQube 8570/8870 Service Manual
Jet Substitution Mode
Image Quality
Xerox Internal Use Only - Revised, 3rd Revision
Jet Substitution Mode
Jet Substitution Mode provides a solution for print-quality problems when weak or missing jets
are not recoverable by cleaning. This mode substitutes adjacent jets to print the area normally
covered by the problem jet. Perform a cleaning procedure before disabling any jets. Substi
-
tuted jets are stored and remain disabled until Jet Substitution Mode is turned Off. Substituted
jets can recover on their own. When this occurs, jet sub can be turned off.
Jet Substitution Mode (see Figure 1), is not effective in correcting situations where 3 or more
consecutively numbered jets (1) are weak or missing. Jet substitution requires the presence of
a numerically adjacent functional jet to replace the affected jet. As an example, If jet 2 is miss
-
ing, jet 1 or jet 3 could substitute for 2. If jets 1, 2, and 3 were all missing, no jet is available to
substitute for jet 2. Once Jet Substitution mode is enabled for a particular jet, the Light Stripes
Test page displays a black line (2) underneath the substituted jet number. It is normal for the
substituted jet to appear either blank or filled on Light Stripes Test page after substitution,
because Jet Substitution is ignored when printing the Light Stripes Test page. Also, Saved &
Stored jobs stored on the hard drive will not print correctly because they were rendered before
the Jet Substitution was made.
Figure 1 Jet Substitution Exception
Enabling Jet Substitution Mode
To correct print-quality problems, refer to the Eliminate Light Stripes test page to determine
which jets are weak or missing.
To access Jet Substitution Mode from the Control Panel: Control Panel Menu -> Trouble-
shooting -> Print Quality Problems -> Eliminate Light Stripes.
1. Select Jet Substitution Mode and press the OK button.
2. Select the color of the weak or missing jet. To substitute the jet:
a. Use the Up Arrow or Down Arrow button to select the number of the affected jet.
Press the OK button.
b. Select Save Change and Exit, and then press the OK button to complete the proce-
dure.
After substituting a jet, print the Light Stripes Test page (Control Panel Menu -> Trouble-
shooting -> Print Quality Problems -> Eliminate Light Stripes -> Light Stripes Test) to
verify Jet Substitution mode is enabled for the correct jet.
Other options on the Eliminate Light Stripes menu are:
Light Stripes Test prints the Light Stripes Test page. Use this print to detect weak,
missing, or discolored jets.
Start Basic Clean Cycle initiates a cleaning cycle and print a Cleaning page and a Light
Stripes Test page.
Advanced requests a jet color and number, and then attempts to purge the jet by printing
five, double-sided pages using a range of jets and color that include the affected jet. After
the purge pages, the printer performs a cleaning cycle, prints a Cleaning page and a
Light Stripes Test page.
Disabling Jet Substitution Mode
After replacing the Printhead, disable Jet Substitution Mode to restore normal operation.
To disable Jet Substitution Mode from the Control Panel: Control Panel Menu -> Trouble-
shooting -> Print Quality Problems -> Eliminate Light Stripes.
1. Select Start Basic Cleaning Cycle to begin a cleaning cycle, Advanced to select the Jet
color, or Jet Substitution Mode.
2. Scroll to Turn Jet Substitution Mode Off and press OK.
3. Print the Eliminate Light Stripes Test page to verify that Substitution Mode is disabled
for all jets.

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Xerox COLORQUBE 8870 Specifications

General IconGeneral
Wi-Fi-
Network readyYes
Security algorithmsHTTPS, SSL/TLS
Print technologyLaser
Maximum resolution2400 x 2400 DPI
Time to first page (black, normal)5 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Maximum duty cycle120000 pages per month
Recommended duty cycle15000 pages per month
Page description languagesPCL 5c, PostScript 3
Maximum internal memory2048 MB
Sound power level (standby)24 dB
DisplayLCD
CertificationEMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity625 sheets
Total output capacity350 sheets
Maximum input capacity2200 sheets
Envelopes sizesC5, DL
Maximum print size216 x 356 mm
Media weight (tray 1)60 - 220
Paper tray media typesBond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight60 - 220 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Multi-purpose tray media typesBond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
USB 2.0 ports quantity1
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2003, Windows Server 2008
Windows operating systems supportedWindows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)107 W
Power consumption (printing)252 W
Power consumption (PowerSave)47 W
Package weight35811 g
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)10 - 80 %
Depth (imperial)20.5 \
Width (imperial)16 \
Height (imperial)14.5 \
Networking featuresGigabit Ethernet
Networking standardsIEEE 802.1x
Minimum storage drive space160 GB
Compatible operating systemsHP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro
Weight and Dimensions IconWeight and Dimensions
Depth521 mm
Width406 mm
Height368 mm
Dimensions (WxDxH)406 x 521 x 368 mm

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