October 2012
2-102
ColorQube 8570/8870 Service Manual
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
Printer Fault Codes
The fault codes in the table below may not require troubleshooting procedures and or do not
have procedures. These Chain Link codes may appear as an information when the printer
operates.
Table 1 Fault Codes
Fault Code Name Description
10,540 Transfix Timing The Transfix sequence started too late.
71,120 Guides Moved In Run The multipurpose tray guides were moved while
printing.
72,215 Raise Failure The Main Tray failed to raise.
72,217 Bump up Failure The main tray failed to raise during printing as
media was consumed from the tray.
75,101 Leading Edge Late At Feed The HCF Tray #3 detected the leading edge late at
the Feed Sensor.
75,106 Leading Edge Late At TAR1 The HCF Tray #3 detected the leading edge late at
the TAR1 Sensor (aka Feed Sensor for HCF #1)
75,110 Leading Edge Late At TAR2 The HCF Tray #3 detected the leading edge late at
the TAR2 Sensor (aka Feed Sensor for HCF #2)
82,140 Sheet Offset Too Wide, pos-
sible media mismatch
82,142 Sheet Offset Too Narrow,
possible media mismatch
83,149 Duplex Exit Sensor Leading
Edge Missing
The duplex sheet is no longer in nip 13 (exit nip)
and can't be used for the second side.
83,151 Duplex Exit Sensor Trailing
Edge Timeout
The duplex sheet is no longer in nip 13 (exit nip)
and can't be used for the second side.
89,104 Pre-Deskew Sensor Lead-
ing Edge Timeout
The leading edge as fed from the MPT never
reached the confirm Sensor.
89,105 Pre-Deskew Sensor Duplex
Leading Edge Timeout
The leading edge as fed through the duplex path
never reached the confirm Sensor.
89,106 Pre-Deskew Sensor Lead-
ing Edge Timeout
The leading edge as fed from the MT, HCF1,
HCF2, or HCF3 never reached the confirm Sensor.
89,107 Pre-Deskew Sensor Trail-
ing Edge Timeout
The trailing edge was not detected within the time-
out period calculated after the leading edge
reached the Pre-Deskew Sensor.
89,108 Deskew Sensor Leading
Edge Timeout
Media Leading Edge is not detected.
89,109 Deskew Sensor Trailing
Edge Timeout
Media Trailing Edge is not detected.
89,110 Sheet Too Long Media length is longer than expectation.
89,111 Sheet Too Short Media length is shorter than expectation.
89,112 Preheat Exit Sensor Lead-
ing Edge Timeout
Media Leading Edge is not detected.
89,113 Preheat Exit Sensor Trail-
ing Edge Timeout
Media Trailing Edge is not detected.
89,119 MPT Reverse Shingle
Detected
A reverse shingle has been detected on a sheet
fed from the MPT.
89,120 Sheet Too Late At Approach
89,121 Strip Sensor Leading Edge
Timeout
89,122 Strip Sensor Trailing Edge
Timeout
89,147 Exit Sensor Leading Edge
Timeout
89,148 Exit Sensor Trailing Edge
Timeout
89,600 Jam at Zone 0, check
paper trays
Jam at Paper Trays
89,601 Jam at Zone 1, open
Front Door
Jam at Front Door A
Sum of Preheater paper path faults
89,108, 89,109, 89,110, 89,111, 89,112, 89,113
89,602 Jam at Zone 2, open Top
Door
Jam at Exit Door B
89,603 Jam at Zone 3, check
Exit Tray
Jam at Exit Tray
91,501 Sfwa Image Timing The sequence for the current imaging pass started
too late.
91,502 Marking Sequence Timing The marking sequence, which coordinates the tim-
ing of the dm, drum, X-Axis, and headfire during
imaging, started too late.
91,503 PrintSeq Image Data Time-
out
91,591 Waste Tray Full The Waste Tray is full and needs to be emptied.
91,724 Failed Parked Head Check -
didn't stall to find standby
A parked Head on power down did not properly
stall during mech init or power down. Either the
Head was not parked properly or there is a prob
-
lem with the Process Motor/Drive or Solenoid for
tilting the Printhead.
91,727 Failed Power Off Parked
head check
Checking to see if the Head was parked on power
down and it failed. The following error on the Pro
-
cess Motor did not indicate that the Head was
locked and not moving.
93,500 Black Ink out Black Ink Stick Out
93,505 Magenta Ink out Magenta Ink Stick Out
93,510 Cyan Ink out Cyan Ink Stick Out
93,515 Yellow Ink out Yellow Ink Stick Out
93,876 Ink Load Door Open The Ink loader door is open or the sensor for the
door is not working.
Table 1 Fault Codes
Fault Code Name Description
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