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Xerox COLORQUBE 8870 Service Manual

Xerox COLORQUBE 8870
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October 2012
2-6
ColorQube 8570/8870 Service Manual
PS NVRAM Reset
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
PS NVRAM Reset
Many of the troubleshooting procedures in this section include an PS NVRAM reset as a pro-
cedural step. Following an NVRAM reset, the printer is unable to communicate on the network
and has lost several parameters specific to the customer’s configuration. If possible, print a
Configuration page to capture networking parameters. and discuss the customer’s configura
-
tion to document these settings before resetting NVRAM.
Table 1 lists the parameters reset by NVRAM Reset. Required parameters (Yes) must be con-
figured to restore default printer operation on the network.
Table 1 Parameters Reset with Service Diagnostics PS NVRAM Reset Command
Menu Parameter Default Required Comment
TCP/IPv4 Setup IPv4 On Yes
DHCP/BOOTP On Yes
AutoIP On Yes
IPv4 Address 0.0.0.0 Yes Set automati-
cally if DHCP/
BOOTP is
enabled
IPv4 Network Mask 0.0.0.0 Yes Automatically
calculated
based on IP
Address
IPv4 Gateway 0.0.0.0 Yes Automatically
set per RIP.
TCP/IPV6 Setup IPv6 Disabled Yes
Auto Assign On Yes Applicable
when IPv6 is
enabled.
Manual Address Off Yes Appears when
IPv6 is enabled.
Network Ser-
vices
Port 9100 On Yes
LPR On Yes
IPP On Yes
FTP On Yes
TFTP On Yes
WSD On Yes
SLP Off Yes
SSDP Off Yes
CentreWare IS On Yes
IPSec Off Yes
Network Setup Ethernet Speed Auto Yes
EtherTalk On Yes
USB Setup USB Port On Yes
Wait Timeout 30 secs Yes
Page Description Language AutoSelect Yes
Control Panel
Setup
Language English No
Control Panel Brightness 8 No
Control Panel Contrast 5 No
Accessible Control panel Off No
Menu Timeout 30 secs No
File Security Overwrite Removals Off No
Daily Removal Off No
Age-based Removal Off No
Paper Handling
Setup
Paper Source Auto
Select
No
2-Sided Printing Off No
Load Paper Timeout 3 mins No
Letter/A4 Substitution On No
Custom Units Inches No
Cleaning Page Source Highest No
Printer Controls Startup Page On No
Low Ink Warning Level 1000 No
Date and Time NA No Set by on-board
RTC.
Warm-up Mode Intelligent
Ready
No
Metric Defaults Off No
Fast Resume Off No
Paper Tray
Setup
Tray 1 Paper - Media Size Guide Size No
Tray 1 Paper - Media Type Plain No
Tray 2 Paper Type Plain No
Tray 3 Paper - (if installed) Plain No
Tray 4 Paper - (if installed) Plain No
Tray 5 Paper - (if installed) Plain No
Tray 1 Mode Dynamic No
Tray 1 Prompt 30 secs No
Tray 2 Mode Dynamic No Dependent on
number of
installed trays.
Tray 2-3 Mode Dynamic No Dependent on
number of
installed trays.
Table 1 Parameters Reset with Service Diagnostics PS NVRAM Reset Command
Menu Parameter Default Required Comment

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Xerox COLORQUBE 8870 Specifications

General IconGeneral
Wi-Fi-
Network readyYes
Security algorithmsHTTPS, SSL/TLS
Print technologyLaser
Maximum resolution2400 x 2400 DPI
Time to first page (black, normal)5 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Maximum duty cycle120000 pages per month
Recommended duty cycle15000 pages per month
Page description languagesPCL 5c, PostScript 3
Maximum internal memory2048 MB
Sound power level (standby)24 dB
DisplayLCD
CertificationEMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity625 sheets
Total output capacity350 sheets
Maximum input capacity2200 sheets
Envelopes sizesC5, DL
Maximum print size216 x 356 mm
Media weight (tray 1)60 - 220
Paper tray media typesBond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight60 - 220 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Multi-purpose tray media typesBond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
USB 2.0 ports quantity1
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2003, Windows Server 2008
Windows operating systems supportedWindows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)107 W
Power consumption (printing)252 W
Power consumption (PowerSave)47 W
Package weight35811 g
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)10 - 80 %
Depth (imperial)20.5 \
Width (imperial)16 \
Height (imperial)14.5 \
Networking featuresGigabit Ethernet
Networking standardsIEEE 802.1x
Minimum storage drive space160 GB
Compatible operating systemsHP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro
Weight and Dimensions IconWeight and Dimensions
Depth521 mm
Width406 mm
Height368 mm
Dimensions (WxDxH)406 x 521 x 368 mm

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