Xerox COLORQUBE 8870

October 2012
2-15
ColorQube 8570/8870 Service Manual
73,215, 73,952
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
73,215, 73,952 525-Sheet Feeder Faults
A 525-Sheet Feeder error has occurred. The following troubleshooting procedure applies to
these errors.
Initial Actions
• Reboot the printer and verify the error persists.
• Check paper path in the printer and High-Capacity Feeders (HCFs) for obstructions or
jammed sheets.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• 525-Sheet Feeder (HCF) with Tray, PL 3.1 Item 12
• Harness, Left Side Power Control, PL 5.1 Item 17
Wiring and Plug/Jack Reference (Chapter 7 - Wiring Data)
• Figure 2, Left Side Wire Routing
Procedure
Check paper path in the printer and HCFs for obstructions or jammed sheets. Remove obstruc-
tions.
• For HCF Motor Stall failure, send a print job to feed paper from the tray at fault.
• For HCF Raise failure, reinsert the tray and verify that it raised properly.
Does the error persist?
YN
Troubleshooting complete.
Replace the 525-Sheet Feeder (REP 3.12).
Table 1 Applicable Fault Codes
73,215 HCF1 Raise Failure
73,952 HCF1 Motor Stall Fault