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Xerox COLORQUBE 8870 Service Manual

Xerox COLORQUBE 8870
433 pages
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October 2012
2-50
ColorQube 8570/8870 Service Manual
93,525, 93,528, 93,531, 93,534
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
93,525, 93,528, 93,531, 93,534 Ink Loader Thermal Faults
An Ink Loader Thermal error has occurred. The following troubleshooting procedure applies to
these errors.
Initial Actions
Reboot the printer and verify the error persists.
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
Ink Loader & Bezel, PL 1.1 Item 8
Cable, Ink Loader Data, PL 5.1 Item 11
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
Figure 1, System Block Diagram
Figure 2, Right Side Electronics Module P/J Locations
Figure 4, Top Side Electronics Module P/J Locations
Figure 5, Level Sensors, Gate Solenoids, Ink Loader Board
Procedure
Reseat the Ink Loader Data cable connectors P/J401 and P/J702. Does the error persist?
YN
Troubleshooting complete.
Check the Ink Loader Thermistor for continuity.
Disconnect the wiring harness connector P/J703 from the Ink Loader Board as shown in
Figure 1.
Measure the connector for continuity. The measurement should read ~200k Ohms at
room temperature ~25 Degree Celsius between the white and each colored wire.
Check the Ink Loader Heater for continuity.
Disconnect the wiring harness connector P/JAC1 from the Electronics Module.
Measure the connector for continuity. The measurement should read ~120 ohms between
the white and each colored wire.
Does the error persist?
YN
Troubleshooting complete.
Replace the Ink Loader (REP 1.8).
Figure 1 Ink Loader Thermistor and Heater Test Points
Table 1 Applicable Fault Codes
93,525 Cyan thermistor reading bad
93,528 Magenta thermistor reading bad
93,531 Yellow thermistor reading bad
93,534 Black thermistor reading bad

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Xerox COLORQUBE 8870 Specifications

General IconGeneral
Wi-Fi-
Network readyYes
Security algorithmsHTTPS, SSL/TLS
Print technologyLaser
Maximum resolution2400 x 2400 DPI
Time to first page (black, normal)5 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Maximum duty cycle120000 pages per month
Recommended duty cycle15000 pages per month
Page description languagesPCL 5c, PostScript 3
Maximum internal memory2048 MB
Sound power level (standby)24 dB
DisplayLCD
CertificationEMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity625 sheets
Total output capacity350 sheets
Maximum input capacity2200 sheets
Envelopes sizesC5, DL
Maximum print size216 x 356 mm
Media weight (tray 1)60 - 220
Paper tray media typesBond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight60 - 220 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Multi-purpose tray media typesBond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
USB 2.0 ports quantity1
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2003, Windows Server 2008
Windows operating systems supportedWindows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)107 W
Power consumption (printing)252 W
Power consumption (PowerSave)47 W
Package weight35811 g
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)10 - 80 %
Depth (imperial)20.5 \
Width (imperial)16 \
Height (imperial)14.5 \
Networking featuresGigabit Ethernet
Networking standardsIEEE 802.1x
Minimum storage drive space160 GB
Compatible operating systemsHP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro
Weight and Dimensions IconWeight and Dimensions
Depth521 mm
Width406 mm
Height368 mm
Dimensions (WxDxH)406 x 521 x 368 mm

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