Phaser 6130 Color Laser Printer Service Manual 3-45
Error Messages and Codes
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1 Check the paper condition. Is the 
paper damaged?
Replace the 
paper. Go to 
step 2.
Go to step 2.
2 Open and close the Front Cover to 
check the latches. Does the error still 
occur?
Go to step 3. Complete.
3 Reseat the Fuser. Does the error still 
occur?
Go to step 4. Complete.
4  Perform the Exit Sensor test 
(page 4-20): Service Mode > Engine 
Diag > Sensor Test > Exit Sensor.
Does the number on the Control Panel 
increase by 1 when the Exit Sensor 
Actuator is activated?
Go to step 9. Go to step 5.
5 Check the wiring harness connectors 
P/J17 and P/J171 between the MCU 
Board and the Fuser. 
Are the connectors securely 
connected?
Go to step 6. Reconnect the 
connectors.
6 Check the power to the Exit sensor in 
the Fuser.
1.Disconnect P/J17 on the MCU 
Board.
2.Is there +3.3 V across ground <=> 
J17-1?
Go to step 7. Replace the 
MCU Board 
(page 8-59).
7 Check the Exit Sensor for signal.
1.Measure the voltage across ground 
<=> P/J17-3.
2.Does the voltage change when the 
Actuator of the Exit Sensor is 
activated?
Replace the 
MCU Board 
(page 8-59).
Replace the 
Fuser 
(page 8-9).