Phaser 6130 Color Laser Printer Service Manual 3-47
Error Messages and Codes
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the paper condition
Is the paper wrinkled or damaged?
Replace the 
paper. Go to 
step 2.
Go to step 3.
2 Does the error still occur when 
printing?
Go to step 3. Complete
3 Check the Front Cover for latching
Open and close the Front Cover, and 
then latch correctly.
Does the error still occur when 
printing?
Go to step 4. Complete
4 Check around the Regi Sensor
Is there any remaining paper and/or 
foreign substance around the Regi 
Sensor?
Remove the 
paper and/or 
substance, then 
go to step 5.
Go to step 6.
5 Does the error still occur when 
printing?
Go to step 6. Complete
6 Check the Transfer Unit
Is there any remaining paper and/or 
damage on the belt of the Transfer 
Unit?
Remove the 
remaining paper. 
If the belt is 
damaged, 
replace the 
Transfer Unit 
(page 8-41).
Go to step 7.
7 1.Remove the Imaging Unit.
2.Rotate the Registration and Metal 
Registration Rollers with your 
finger.
Are the Registration and Metal 
Registration Rollers seated correctly?
Are they undamaged and free of 
contamination, and do they rotate 
smoothly?
Go to step 8. Clean the rollers 
if possible, or 
replace the 
Feeder 
Assembly 
(page 8-25).
8 Check the Regi In and Regi Roll 
Actuators for shape and operation.
Are the shape and operation of the 
Regi In and Regi Roll Actuators 
normal?
Go to step 9. Reseat the Regi 
In Actuator and/
or Regi Roll 
Actuator. 
If broken or 
deformed, 
replace the 
Feeder 
Assembly 
(page 8-25).