Warranty Statement
296
03. Force majeure or factors beyond the control of XPENG:
● Damage or indirect damage caused by accidents, human factors, environmental factors such as natural disasters, or other force majeure
factors including, but not limited to, exposure to sunlight, airborne chemicals, tree sap, animal or insect droppings, road debris (including
stone chips), industry fallout, rail dust, salt, hail, floods, acid rain, fire, water, contamination, lightning, explosion, earthquake, and
windstorms;
● Product malfunctions caused by abnormal operating conditions (such as decreased remote control range, and remote control failure
resulting from environmental electromagnetic interference);
● Malfunctions that occur outside of the warranty period as described in this Manual;
● Damages to the traction battery caused by normal capacity fading, man-made or accidental collision, water, etc.
04.XPENG shall not be liable for the following costs incurred for:
● Any repair, alteration or modification of the vehicle, or the installation or use of fluids, parts or accessories, made by a person or facility not
authorized or certified to do so.
● Improper repairs or maintenance work (other than that carried out at a Service Center or repair facility authorized by XPENG), including
use of fluids, parts or accessories other than those specified in the customer’s owner documentation.
● Improper towing of the vehicle.
● Improper winch procedures.
● Theft, vandalism, or riot.
● Driving over uneven, rough, damaged or hazardous surfaces, including but not limited to, curbs, potholes, unfinished roads, debris, or
other obstacles, or in competition, racing or autocross or for any other purposes for which the vehicle is not designed.
● Overloading the vehicle.
● Using the vehicle as a stationary power source.
● Economic and time losses caused by the inability to use the vehicle;
● Vehicle storage or rental fees;
● Accommodation, meals, and other travel expenses.
The limitation of liability stipulated above only applies to the extent permitted under mandatory (consumer) law.
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