Warranty Statement
297
05. Damages caused by the customer's failure to properly clean, maintain, store, use, or repair the vehicle in accordance with the user manual of the
vehicle or product instructions. Such as:
● Improper maintenance or the use of lubricants or additives other than those we recommend in the user manual;
● The use of non-original spare parts (original spare parts: supplied or agreed by XPENG);
● Maintenance that is not completed within the time and mileage recommendations, as those described in this Manual and the user manual,
● Improper use and maintenance of the vehicle. If the vehicle has been used in severe driving conditions without following the additional
maintenance steps specified in the user manual.
● Cannot provide evidence that you have properly maintained your vehicle, such as vehicle maintenance records and receipts;
06. The following is not covered by the limited warranty:
● Corrosion caused by defects in materials or workmanship not manufactured or supplied by XPENG, resulting in perforated body panel or
chassis from the inside out;
● Perforated body panel or chassis from the outside in caused by surface or cosmetic corrosion caused by stone chips or scratches;
● Corrosion caused by accidents, abuse, negligence, and/or improper operation;
● Damages caused by installation of accessories not approved by XPENG, exposure to chemical substances, natural disasters, fire, or
improper storage.
● Normal deterioration.
￮ Normal wear, tear or deterioration such as discoloration, fading or deformation.
￮ Surface corrosion on any part other than the sheet metal panels on the exterior body.
￮ Gradual wearing of mechanical components in proportion to mileage.
￮ The adjustment of doors, bonnets and tailgates.
● Normal maintenance
XPENG will not cover costs for normal maintenance services described under ‘Regular Maintenance’ in this Manual and ‘maintenance’ in the user
manual, such as:
￮ inspection
￮ cleaning and polishing
￮ minor adjustments
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