Warranty Statement
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3. Maintenance Time
When having your vehicle repaired or maintained at a Service Center, a reasonable and sufficient time has to be allowed for the Service Center to
complete the repair of maintenance services. The Service Center will repair and return your vehicle to you as soon as possible.
4. Maintenance Plan
While complying with relevant laws and regulations, XPENG and the Service Center are entitled to develop a specific repair or parts replacement plan
pursuant to technical requirements and the actual situation of your vehicle. Parts replaced under warranty belong to XPENG.
5. Product Change
XPENG reserves the right to make design changes to the vehicles it produces, and is not obliged to implement any identical or similar changes to any
sold vehicle.
6. Recall
In the event of product recall, XPENG will provide a reasonable maintenance plan based on the product defects. Under normal circumstances, the defects
can be resolved by repairing or replacing parts. In order to eliminate the defects of the vehicle as soon as possible and to ensure that you can drive your
vehicle safely, please actively cooperate with XPENG and the Service Center to accept relevant repair or maintenance services after receiving the recall
notice or being informed of the recall information through official channels.
7. Miscellaneous
Every XPENG vehicle is a highly smart electric vehicle involving many advanced technologies. Therefore we strongly advise you to carefully read the user
manual of your vehicle and this Manual before using your vehicle, and drive and maintain your vehicle as suggested. You should inform a Service Center
in advance before having any other party than a Service Center perform emergency maintenance on your vehicle.
If you have any questions about the users' rights or obligations concerning the warranty described in this Manual, please contact a Service Center
directly.
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