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Troubleshooting
Troubleshooting
Table 7 provides FX Series troubleshooting information.
Table 7 Troubleshooting
Problem/Error Possible Causes Possible Solutions
Reader error LED lights after
the reader is in operation.
The CPU cannot
communicate.
Refer to the system log for error
messages.
Reader error LED stays lit on
power up.
An error occurred during
the power up sequence.
Refer to the system log for error
messages.
Cannot access the
Administrator Console.
User name and password
is unknown.
The default user name is
admin and the
default password is
change. To change
the user name and password, see
Communications and Power
Connections on page 33.
Reader is not reading tags. The tag is out of its read
range.
Move the tag into read range. See Read
Tags on page 72.
Antennas are not
connected.
Connect antennas.
Tags are damaged. Confirm that tags are good.
Tags are not EPCgen2. Confirm that tags are EPCgen2.
If reading with the
reader’s web page, Java
JRE 1.6 or later is not
installed.
Install Java JRE 1.6.
Cannot connect to the reader. The IP address is
unknown.
See Communications and Power
Connections on page 33 to view the IP
address, or use the host name to
connect to the reader.
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