Zebra MC93 Series Product Reference Guide

Maintenance and Troubleshooting
194
4-Slot Charge Only Cradle Troubleshooting
Spare battery is not
charging.
Battery not fully seated in
charging slot.
Remove and re-insert the spare battery in the
cradle, ensuring it is firmly seated. The battery
charges from fully depleted to 90% in
approximately 2.5 hours, and from fully depleted to
100% in approximately three hours.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on
the battery align with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
Table 22 Troubleshooting the 1-Slot USB Charging Cradle (Continued)
Symptom Possible Cause Action
Table 23 Troubleshooting the 4-Slot Charge Only Cradle
Problem Cause Solution
Battery is not
charging.
Device
removed from
the cradle too
soon.
Replace the device in the cradle. The battery charges from
fully depleted to 90% in approximately 2.5 hours, and from
fully depleted to 100% in approximately three hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Device is not
inserted
correctly in the
cradle.
Remove the device and reinsert it correctly. Verify charging
is active. Touch > System > About phone > Status to
view battery status.
Ambient
temperature of
the cradle is too
warm.
Move the cradle to an area where the ambient temperature
is between 5°C (40°F) or above 40°C (104°F).

Zebra MC93 Series Specifications

General

Brand	Zebra
Model	MC93 Series
Category	PDA
Language	English