Zebra MC93 Series Product Reference Guide

Maintenance and Troubleshooting
195
4-Slot Ethernet Cradle Troubleshooting
Spare Battery not
charging.
Charger is not
receiving
power.
Ensure the power cable is connected securely to both the
charger and to AC power.
Spare battery is
not correctly
seated.
Remove and re-insert the battery into the battery adapter,
ensuring it is correctly seated.
Battery adapter
is not seated
properly.
Remove and re-insert the battery adapter into the charger,
ensuring it is correctly seated.
Battery was
removed from
the charger or
charger was
unplugged from
AC power too
soon.
Ensure charger is receiving power. Ensure the spare battery
is seated correctly. The battery charges from fully depleted
to 90% in approximately 2.5 hours, and from fully depleted
to 100% in approximately three hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Table 23 Troubleshooting the 4-Slot Charge Only Cradle
Problem Cause Solution
Table 24 Troubleshooting the 4-Slot Ethernet Cradle
Problem Cause Solution
During
communication, no
data transmits, or
transmitted data was
incomplete.
Device removed
from cradle
during
communications.
Replace device in cradle and retransmit.
Incorrect cable
configuration.
Ensure that the correct cable configuration.
Device has no
active
connection.
An icon is visible in the status bar if a connection is
currently active.
Battery is not
charging.
Device removed
from the cradle
too soon.
Replace the device in the cradle. The battery charges
from fully depleted to 90% in approximately 2.5 hours,
and from fully depleted to 100% in approximately three
hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace
the faulty battery.
Device is not
inserted correctly
in the cradle.
Remove the device and reinsert it correctly. Verify
charging is active. Touch > System > About phone >
Status to view battery status.
Ambient
temperature of
the cradle is too
warm.
Move the cradle to an area where the ambient
temperature is between 5°C (+40°F) and +40°C
(+104°F).

Zebra MC93 Series Specifications

General

Brand	Zebra
Model	MC93 Series
Category	PDA
Language	English