Maintenance and Troubleshooting 5 - 5
The vehicle
computer
cannot find any
Bluetooth
devices nearby.
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s).
The Bluetooth device(s)
nearby are not turned
on.
Turn on the Bluetooth device(s).
The Bluetooth device(s)
are not in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If needed,
refer to the device’s user documentation for help.
The Bluetooth
scanner does
not pair
Provides the
wrong beep
sequence after
scanning pairing
bar code.
The COM ports are not
configured correctly;
There is no BT incoming
port; The incoming port is
not enabled in
TekWedge.
Enable incoming port in TekWedge > Ports Config
Bluetooth Scanners for VC80 Windows 7 on page 3-6 or
Bluetooth Scanners for VC80 Windows 10 on page 4-6.
Bluetooth COM port is
disabled while connected
to TekWedge.
To re-establish a connection:
1. Disable the BT incoming COM port
2. Disable this same COM port in TekWedge > Port Config >
3. Unpair the scanner.
4. Reboot the VC80.
5. Reconfigure according to Bluetooth Scanners for VC80
Windows 7 on page 3-6 or Bluetooth Scanners for VC80
Windows 10 on page 4-6.
When installed
on some electric
forklifts, the
scanner range is
shorter then it is
when installed
on other forklifts.
Electro-magnetic
interference caused by
the forklift.
Consult forklift vendor about reducing the interference by
adding a capacitor between the forklift chassis and its
battery's negative terminal, or another recommended solution.
Table 5-1 Troubleshooting
Symptom Possible Cause Solution
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