Troubleshooting IGMP Snooping Configuration 577
Troubleshooting IGMP 
Snooping 
Configuration
Switch Fails in Layer 2
Multicast Forwarding
Symptom
A switch fails to implement Layer 2 multicast forwarding.
Analysis
IGMP Snooping is not enabled.
Solution
1 Enter the display current-configuration command to view the running status of 
IGMP Snooping.
2 If IGMP Snooping is not enabled, use the igmp-snooping command to enable 
IGMP Snooping globally, and then use igmp-snooping enable command to 
enable IGMP Snooping in VLAN view.
3 If IGMP Snooping is disabled only for the corresponding VLAN, just use the 
igmp-snooping enable command in VLAN view to enable IGMP Snooping in the 
corresponding VLAN.
Configured Multicast
Group Policy Fails to
Take Effect
Symptom
Although a multicast group policy has been configured to allow hosts to join 
specific multicast groups, the hosts can still receive multicast data addressed to 
other multicast groups.
Analysis
■ The ACL rule is incorrectly configured.
■ The multicast group policy is not correctly applied.
■ The function of dropping unknown multicast data is not enabled, so unknown 
multicast data is flooded.
■ Certain ports have been configured as static member ports of multicasts 
groups, and this configuration conflicts with the configured multicast group 
policy.
Solution
1 Use the display acl command to check the configured ACL rule. Make sure that 
the ACL rule conforms to the multicast group policy to be implemented.
2 Use the display this command in IGMP Snooping view or in the corresponding 
interface view to check whether the correct multicast group policy has been 
applied. If not, use the group-policy or igmp-snooping group-policy command 
to apply the correct multicast group policy.
3 Use the display current-configuration command to check whether the function 
of dropping unknown multicast data is enabled. If not, use the igmp-snooping 
drop-unknown command to enable the function of dropping unknown multicast 
data.
4 Use the display igmp-snooping group command to check whether any port has 
been configured as a static member port of any multicast group. If so, check