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190 Diagnostics and troubleshooting

Table of Contents

Default Chapter5
- Table of Contents5
1 Safety11
- What this Chapter Contains11
- Use of Warnings11
- Safety in Installation12
2 Introduction to the Manual13
- What this Chapter Contains13
- Applicability13
- Compatibility13
- Target Audience14
- Purpose of the Manual14
- Before You Start15
- Contents15
- Terms and Abbreviations Used in this Manual16
  - Terms16
  - Abbreviations17
3 Overview19
- What this Chapter Contains19
- NETA-21 Remote Monitoring Tool19
- NETA-21-Specific Features20
  - Layout of the NETA-21 and the NEXA-2121
- Hardware and Software Requirements of the PC22
4 Mechanical Installation23
- What this Chapter Contains23
- Unpacking and Examining the Delivery23
- Installing NEXA-21 to NETA-2124
- Installing the NETA-2124
5 Electrical Installation25
- What this Chapter Contains25
- General Cabling Instructions25
- Grounding26
- Power Connections26
- Communication Connections26
6 Start-Up33
- Contents of this Chapter33
- First Access to the User Interface33
  - Connecting a Local PC to the NETA-21 in the DHCP Server Mode34
  - Logging on to the NETA-2134
- Basic Settings36
- Initializing the Communication between the NETA-21 and Drives Online41
  - Initializing the Communication between the NETA-21 and ACS800 Drives (or Other Drives with the RDCU Control Unit)41
7 Program Features43
- What this Chapter Contains43
- Ftp/Ftps43
- Http44
- Https44
  - HTTPS Certificate44
- Modbus/Tcp Gateway45
  - Ethernet PC Tool Gateway46
- TCP and UDP Service Ports47
- Cybersecurity Disclaimer49
8 Front Page51
- What this Chapter Contains51
- Parts and Components of the Portal51
9 Users57
- What this Chapter Contains57
- My Details57
- User Management58
  - Users Tab58
    - User Properties60
- User Roles61
- User Interface66
10 Devices69
- What this Chapter Contains69
- Devices Tab69
  - Device71
    - Device Control Buttons72
  - Parameter Browser73
- Device Data Logger79
- Device Interface Settings85
11 Networks101
- What this Chapter Contains101
- Network Interfaces View101
- Network Services104
- Dhcp107
- Http/Https107
- Starting up the SMTP Configuration108
- Ftp/Ftps109
- Dynamic DNS110
  - Using the Dynamic DNS Service110
- Dial-Up Function111
  - Using a Mobile Broadband Connection112
12 Events115
- What this Chapter Contains115
- Universal Event List115
  - Contents of the Non-Universal Event List117
- Filtering Settings by Columns117
- Filtering Settings through the Event Filter Panel119
13 Reporting121
- What this Chapter Contains121
- Introduction to Reporting121
- Configuring the NETA-21 for Reporting122
- Creating an Email Report124
  - Format of the Email Report125
- Creating an SD Card Report126
  - Format of an SD Card Report127
    - CSV-Formatted Reports127
    - DB-Formatted Reports128
- Creating an FTP Report129
  - Format of an FTP Report131
- Creating SMS Report131
- Setting the Report Trigger133
- Setting the Reported Data135
- Changing the Reporting Name137
- Changing the Default Naming of Signals138
- Parameter Logging Interval Templates139
  - Changing the Continuous Monitor Interval141
- Using Scripting for Email Reports (Custom Report)142
- Using Scripting for SMS Reports (Custom Report)143
- Description of the Tabs under Reports144
14 Tools151
- What this Chapter Contains151
- Tool Firmware151
- Factory Tools153
  - IP Address after a Factory Reset154
- Packages154
- Using ABB IP Configuration Tool155
15 Backup and Restore157
- What this Chapter Contains157
- Backing up the NETA-21157
- Restoring the NETA-21159
16 Security161
- What this Chapter Contains161
- Applicability161
- Advantages161
- Features161
- Protocol Level Implementation for RADIUS162
- Enabling RADIUS Authentication in NETA-21 Web UI163
17 Memory Card173
- What this Chapter Contains173
- Using the Memory Card173
- Memory Card Status Tab173
- File Browser Tab174
- Autoinst Tab174
- Backup Tab175
- Report Tab175
- Restore Tab175
18 Frequently Asked Questions177
- What this Chapter Contains177
- How to Update the NETA-21 Firmware177
- How to Reset the Factory Settings / What if I Forget My Password182
- How to Replace the SD Memory Card Safely182
- How to Configure the Logging of Drive Data to the SD Card182
- How Much Logged Data Fits into an SD/SDHC Card183
- How to Interpret the Logged Data from the SD Card183
- How to Create an FTP Account183
- How to Re-Enable Reports if Time & Date Have Been Shifted Backwards183
19 Diagnostics and Troubleshooting185
- What this Chapter Contains185
- LED Indications185
  - LED Indications of the NETA-21186
  - LED Indications of the NEXA-21188
- Troubleshooting188
20 Technical Data191
- What this Chapter Contains191
- Hardware192
Further Information195
- Product and Service Inquiries195
- Product Training195
- Providing Feedback on ABB Drives Manuals195
- Document Library on the Internet195

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