7-16 Troubleshooting and Global Customer Support 5702269-C
Advanced Energy
®
E021
Interlock Open:
Cable
The ribbon cable between
the logic card and the
inverter board has come
loose.
Call AE Global Customer
Support.
E022
Interlock Open:
Contactor
The unit's Contactor
Interlock has not been
satisfied.
Power off the Pinnacle
Plus+ unit. Ensure that the
Contactor Interlock is
properly connected. Ensure
that all system interlocks
have been satisfied. Power
the unit back on. For more
information about
Contactor Interlock
connector, see the
“Installation” chapter.
E024
Invalid Regulation
Mode
The User port regulation
mode for has been set to
an invalid value.
Note: Output power must
be off (that is,
output must be de-
energized) to
switch between
regulation modes.
Set the User port regulation
mode to a valid value. (See
“I/O Communication and
Control” chapter for
additional information.)
E033
Message Queue
Overflow
The microprocessor has
fallen behind and cannot
keep up with events.
De-energize the Pinnacle
Plus+ unit and then restart.
E051
PROFIBUS Watch
Dog Expired
The PROFIBUS master
stopped talking to the
Pinnacle Plus+ supply
after establishing
communications.
Have the master reestablish
communications and send a
“master reset” to clear the
Pinnacle Plus+ unit's
display.
E054
PROFIBUS MAC
Reset or Offline
The PROFIBUS interface
has taken itself “off-line,”
probably in response to
another error.
Cycle the Pinnacle Plus+
unit's power off and on and
re-establish
communications between
the master and slave. If the
error code reappears, call
AE Global Customer
Support.
Table 7-4. Error Code Troubleshooting Table (Continued)
Error Code Message Problem Indicated Suggested Action
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