5702269-C Troubleshooting and Global Customer Support 7-13
Pinnacle™ Plus+ 10 kW
Error Code Troubleshooting Table
Table 7-4. Error Code Troubleshooting Table
Error Code Message Problem Indicated Suggested Action
E000
DSP Init Control
Fault
The DSP failed to
respond to the processor.
Power the unit off and then
back on. If the error code
reappears, contact AE
Global Customer Support.
E001
Out of Setpoint
Timer Expired
The out-of-set point timer
has expired.
Increase the set point timer
value or disable the timer
by setting it equal to 0. If
the problem persists, check
your process parameters
for limiting factors. That is,
ensure that your load
impedance matches the
impedance of the Pinnacle
Plus+ unit.
E002
Bus Fault
The DC bus has failed–
probably due to an AC
input power problem.
Using all applicable safety
precautions, inspect your
AC input power source to
ensure that it is properly
connected and that the
specified voltage is being
applied to the Pinnacle
Plus+ unit. (See the
“Specifications” chapter
for AC input power
specifications.)
E004
Heat Sink
Over-Temperature
The unit is overheating. Inspect the unit's cooling
system and review cooling
specifications: ensure that
the input air temperature is
correct, that the Pinnacle
Plus+ unit's fans are
functioning properly, and
that your cabinet allows for
adequate ventilation for all
the units in the cabinet. For
more information, see the
“Installation” chapter.
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