Preface
x Alcatel-Lucent 5620 Service Aware Manager, Release
Troubleshooting Guide 3HE 05723 TQZZA Edition 01
5620 SAM User Guide
The 5620 SAM User Guide uses a task-based format. Each chapter contains:
• A workflow that describes the steps for configuring and using the functionality
• A list of the GUI menus or commands related to the functionality
• A list of the procedures related to the functionality
• Detailed procedures that list the configurable parameters on the associated forms
There are dynamic links between the procedures in the 5620 SAM User Guide and the parameter
descriptions in the 5620 SAM Parameter Guide. See Procedure 2 for more information.
5620 SAM Parameter Guide
The 5620 SAM Parameter Guide provides:
• Parameter descriptions that include value ranges and default values
• Parameter options and option descriptions
• Parameter and option dependencies
• Parameter mappings to the 5620 SAM-O XML equivalent property names
There are dynamic links between the procedures in the 5620 SAM User Guide and the parameter
descriptions in the 5620 SAM Parameter Guide. See Procedure 2 for more information.
5620 SAM Statistics Management Guide
The 5620 SAM Statistics Management Guide provides information on how to perform the following
tasks using the 5620 SAM:
• Manage statistics collection
• View a list of the MIB counters that are available for collection
5620 SAM Scripts and Templates Developer Guide
The 5620 SAM Scripts and Templates Developer Guide provides information that allows you to
develop, manage, and execute CLI-based or XML-based scripts or templates.
The guide is intended for developers, skilled administrators, and operators who are expected to be
familiar with the following:
• CLI scripting, XML, and Velocity engine
• Basic scripting or programming
• 5620 SAM functionality
5620 SAM Troubleshooting Guide
The 5620 SAM Troubleshooting Guide provides task-based procedures and user documentation to:
• Collect data to help resolve issues in the network and network management domains
• Identify the root cause and plan corrective action for:
• Alarm conditions on a network object or customer service
• Problems on customer services with no associated alarms
• List problem scenarios, possible solutions, and tools to help check:
• Network management LANs
• PC and Sun platforms, and operating systems
• 5620 SAM client GUIs and client OSS applications
• 5620 SAM servers
• 5620 SAM databases
5620 SAM Maintenance Guide
The 5620 SAM Maintenance Guide provides procedures for:
• Generating baseline information for 5620 SAM applications
• Performing daily, weekly, monthly, and as-needed maintenance activities for
5620 SAM-managed networks
5620 SAM Integration Guide
The 5620 SAM Integration Guide provides information about the ability of the 5620 SAM to integrate
with additional components.
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