4 — Troubleshooting services and connectivity
4-16 Alcatel-Lucent 5620 Service Aware Manager, Release
Troubleshooting Guide 3HE 05723 TQZZA Edition 01
6 If the service problem persists, another type of service problem may be present.
Perform the steps of the section 4.2 troubleshooting workflow.
7 If the troubleshooting workflow does not identify the problem with your service,
contact your Alcatel-Lucent technical support representative. See section 1.4 for
more information.
Procedure 4-10 To review the route for an MPLS LSP using LSP Trace
1 Choose Tools→Service Test Manager (STM) from the 5620 SAM main menu. The
Manage Tests form appears.
2 Click on the Create button.
3 Choose MPLS→Create LSP Trace from the Create contextual menu. The LSP trace
create form appears with the General tab button selected.
4 Configure the parameters for the diagnostic session and run the diagnostic. Target
an LSP, any LSP or an LSP path. Choose the MPLS site for the test, then configure
the LSP or LDP you want to trace that is associated with the MPLS site, in this case,
an LSP Ping from site ID 10.1.200.51/32 to site ID 10.1.200.52/32 using the
network in Figure 4-1.
Click on the Results tab to view the list of trace responses. Double-click on a row
in the list to view its details. Double-click on the entry in the LSP Trace results
form to view the diagnostic details.
5 Review the diagnostic results and assess whether the configuration meets the
network requirements.
a If the LSP Trace returned the expected results for the configuration of your
network, the troubleshooting is complete.
b If the LSP Trace did not return the expected results for the configuration of
your network, verify that the correct MPLS LSP is used for the service.
6 If the service problem persists, another type of service problem may be present.
Perform the steps of the section 4.2 troubleshooting workflow.
7 If the troubleshooting workflow does not identify the problem with your service,
contact your Alcatel-Lucent technical support representative. See section 1.4 for
more information.
Note — You must use the LSP Trace diagnostic to test the service in
both directions for the connection.
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