11 — Troubleshooting the 5620 SAM database
Alcatel-Lucent 5620 Service Aware Manager, Release 11-5
3HE 05723 TQZZA Edition 01 Troubleshooting Guide
4 Run the database installer, as described in the 5620 SAM | 5650 CPAM Installation
and Upgrade Guide.
Choose the options to specify a database restore:
• choose the restore a database from backup option
• specify the database IP address (PC or workstation IP address)
• specify the database name
• specify the database instance name
• specify the Oracle and SYS passwords, as configured during initial database
installation
• specify the directory containing the backup set.
• specify all archivelog, tablespace, and other values as previously configured
5 Click on the Start Process button after all prompts are complete. The database
restore starts. Progress is indicated in the installer window. When database
restoration is complete, the installer displays a message to this effect.
6 Click on the Done button to close the database installer.
Procedure 11-5 Problem: The database restore fails with a no
backup sets error
Database backup sets expire based on a retention period. The default retention period
is 365 days. After the retention period passes, the database backup sets are set to
expired. You cannot restore databases from expired backup sets.
Contact your Alcatel-Lucent technical-support representative for more information
about restoring a database.
Procedure 11-6 Problem: Database redundancy is not working
Warning — Performing database modifications using Oracle database
tools can cause irreparable harm to the database and your network
management data, and can void your Alcatel-Lucent warranty or
support agreement. Contact your Alcatel-Lucent technical-support
representative for assistance with database troubleshooting.
Warning — Performing database modifications using Oracle database
tools can cause irreparable harm to the database and your network
management data, and can void your Alcatel-Lucent warranty or
support agreement. Contact your Alcatel-Lucent technical-support
representative for assistance with database troubleshooting.
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