7 — Troubleshooting network management LAN issues
7-2 Alcatel-Lucent 5620 Service Aware Manager, Release
Troubleshooting Guide 3HE 05723 TQZZA Edition 01
7.1 Troubleshooting network management domain LAN issues
The following procedures describe how to troubleshoot network management
domain LAN issues.
Procedure 7-1 Problem: All network management domain PCs and
workstations are experiencing performance degradation
1 Verify that there is sufficient bandwidth between the elements of the network
management domain.
Bandwidth requirements vary depending on the type of management links set up,
and the number of devices in the managed networks. For information about
network planning expertise, contact your Alcatel-Lucent technical support
representative.
See the 5620 SAM Planning Guide for more information about the bandwidth
requirements.
2 When you are using in-band management, ensure that the network devices used
to transport the management traffic are up. Ping each of the devices to ensure
the management traffic can flow along the in-band path.
In-band management uses a connection provided by a customer service, such as a
VLL. The management traffic is sent in-band along with the customer payload
traffic. The packets with the management data arrive at the device using one of
the virtual interfaces.
Procedure 7-2 Problem: Lost connectivity to one or more network
management domain PCs or workstations
If you can ping a PC or workstation, but are still unable to connect to a machine to
perform a function, there may be a problem with a specific application.
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