3 — Troubleshooting using network alarms
Alcatel-Lucent 5620 Service Aware Manager, Release 3-21
3HE 05723 TQZZA Edition 01 Troubleshooting Guide
6 Click on the Affected Objects tab button, then click on the View Object button to
determine the SDP binding states.
• Administrative State is Up.
• Operational State is MTU Mismatch.
MTU Mismatch is the root cause of the Frame Size Problem alarm. You do not need
to investigate the related objects.
7 Click on the Frame Size tab button on the SDP binding object form to find more
information about the problem.
• The Max Frame Size Mismatch box is selected. The Max. Frame Size box shows
a value greater than the value in the Actual Tunnel Max Frame Size box.
• The maximum frame size configured exceeds the maximum frame size
supported for the service ingress and service egress termination points, which
are also called the MTU.
8 Check Table 3-72 for additional information about the Frame Size Problem alarm.
Perform procedure 3-12 to clear the Frame Size Problem alarm.
Procedure 3-12 To clear a Frame Size Problem (MTU Mismatch)
alarm
This procedure describes how to clear the SDP binding Frame Size Problem alarm
described in this section.
1 Choose Manage→Services from the 5620 SAM main menu.
2 Configure the list filter criteria and click on the Search button. A list of services
appears at the bottom of the Browse Services form.
3 Choose the service identified by the Alarmed Object Id in the Alarm Info form for
the alarm that you are trying to clear.
4 Click on the Properties button. The Service form opens.
5 Click on the Sites tab button. The list of available sites for the service appears.
6 Choose the site identified by the Site Id in the Alarm Info form for the alarm that
you are trying to clear.
7 Click on the Properties button. The Site form opens as shown in Figure 3-11.
To Next Page
Loading...
