6 — 5620 SAM LogViewer
6-2 Alcatel-Lucent 5620 Service Aware Manager, Release
Troubleshooting Guide 3HE 05723 TQZZA Edition 01
6.1 5620 SAM LogViewer overview
The 5620 SAM LogViewer is a system monitoring and troubleshooting utility that
parses, formats, and displays the contents of 5620 SAM log files. You can use
LogViewer to do the following:
• View and filter real-time log updates.
• View, filter, and sort the entries in a static log view.
• Open compressed or uncompressed log files.
• Compare active logs in real time.
• Automatically send a notification when a specified type of entry is logged.
LogViewer is available on 5620 SAM main and auxiliary servers as a GUI and a CLI
application. The GUI is more fully featured than the CLI, which is designed for use
on a character-based console over a low-bandwidth connection, such as during a
Telnet session.
LogViewer can interpret the various 5620 SAM log-file formats. The following
restrictions apply to the files that LogViewer can open:
• The files must be local server or database logs.
• The files must be 5620 SAM Release 6.0 or later logs.
Configuration
The LogViewer GUI and CLI applications share a set of configuration options;
changes made to these options by one application affect the other. Other options
apply to the GUI only. You can customize LogViewer by creating and saving log
filters and log profiles that are available to all GUI and CLI users, and can save the
GUI application configuration, or workspace, to have LogViewer display the
currently open logs the next time it starts. LogViewer does not save the current filter
and display configuration for a log when you close the log unless you export the
configuration to a log profile.
Filters
You can use the LogViewer CLI or GUI to create multiple filters that define the log
entries that are displayed in a log view. A filter uses Java regular expressions as
match criteria to specify which entries to display and optionally uses colors to
identify the filtered entries.
Plug-ins
LogViewer supports the use of plug-ins to provide additional functionality. You can
specify a plug-in for use with a specific log, or assign a default plug-in configuration
that applies to the subsequently opened logs.
LogViewer has default plug-ins that can send notifications, such as e-mail messages
and GUI pop-ups, when a new log entry matches a set of filter criteria. The
LogViewer e-mail plug-in uses SMTP as the transport.
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