3 — Troubleshooting using network alarms
Alcatel-Lucent 5620 Service Aware Manager, Release 3-113
3HE 05723 TQZZA Edition 01 Troubleshooting Guide
Table 3-63 Domain: server
Name: LicenseMisMatch
Type: cpamLicensingAlarm (39)
Probable cause: cpamLicenseMisMatch (507)
Severity: Critical
Object Type (class): CpamLicense
Domain: security
Implicitly cleared (self-clearing): No
The alarm is raised when the primary
5650 CPAM server license does not
match the standby 5650 CPAM server
license.
Name: LicenseMismatch
Type: licensingAlarm (23)
Probable cause: licenseMismatch (247)
Severity: Critical
Object Type (class): License
Domain: security
Implicitly cleared (self-clearing): No
The alarm is raised when the primary
5620 SAM main server license does
not match the standby 5620 SAM
main server license.
Name: MediationAuthenticationFailure
Type: communicationsAlarm (4)
Probable causes:
• unsupportedSecLevel (55)
• notInTimeWindow (56)
• unknownUserName (57)
• unknownEngineID (58)
• wrongDigest (59)
• decryptionError (60)
Severity: Warning
Object Type (class):
BaseMediationPolicy
Domain: security
Implicitly cleared (self-clearing): Yes
The alarm is raised when a mediation
authentication failure occurs.
Name: NewSsh2ServerKeyDetected
Type: communicationsAlarm (4)
Probable cause: ssh2ServerKeyMismatch
(217)
Severity: Warning
Object Type (class): KnownHostKey
Domain: security
Implicitly cleared (self-clearing): Yes
The alarm is raised when a 5620 SAM
main server detects a new public SSH
key.
Name:
RouterLimitExceedDueToMultiAdditions
Type: cpamLicensingAlarm (39)
Probable cause:
cpamRouterLimitExceedDueToMultiAdditio
ns (448)
Severity: Critical
Object Type (class): CpamLicense
Domain: security
Implicitly cleared (self-clearing): Yes
The alarm is raised when the
5650 CPAM cannot discover one or
more routers because the license
capacity is reached.
Name: TimedLicenseExpiryNotice
Type: licensingAlarm (23)
Probable cause: timedLicenseExpiryNotice
(196)
Severity: Warning
Object Type (class): License
Domain: security
Implicitly cleared (self-clearing): No
The alarm is raised when the
5620 SAM license timer expires. The
alarm information includes the
license expiry date.
Name: UserSuspended
Type: communicationsAlarm (4)
Probable cause: multipleSecurityViolations
(336)
Severity: Warning
Object Type (class): User
Domain: security
Implicitly cleared (self-clearing): Yes
The alarm is raised when a user
account is suspended.
Alarm Attributes Additional information
Name: AuxiliaryServerStatus
Type: communicationsAlarm (4)
Probable cause: systemFailed (144)
Severity: Critical
Object Type (class): AuxiliaryServer
Domain: server
Implicitly cleared (self-clearing): Yes
The alarm is raised when a 5620 SAM
main server cannot communicate
with an auxiliary server. The alarm
clears when communication is
restored.
(1 of 2)
Alarm Attributes Additional information
(12 of 12)