10 — Troubleshooting 5620 SAM server issues
10-12 Alcatel-Lucent 5620 Service Aware Manager, Release
Troubleshooting Guide 3HE 05723 TQZZA Edition 01
When this happens for Release 2.0 and earlier versions of the 7750 SR with
management access filter functionality enabled, the packets cannot be
reassembled, and resynchronization fails.
• Each MIB entry policy has its own polling interval. When there is insufficient
time in a polling interval for a resynchronization to occur, the interval may
need to be changed to ensure proper resynchronization.
1 For resynchronization issues that may be caused due to insufficient MIB polling
intervals.
2 Choose Administration→Mediation from the 5620 SAM main menu. The Mediation
(Edit) form opens with the General tab selected.
3 Ensure that the Polling Admin State is Up.
4 Check the MIB polling intervals for different managed devices, as required, by
clicking on the MIB Entry Policies tab button. A list of MIBs appears, organized by
managed device type.
i Select a MIB in the list and click on the Properties button.
ii Configure the Polling Interval parameter to ensure that sufficient time is
configured for the polling to occur.
iii Configure the Administrative State of polling for the MIB entry, if required.
iv Click on the OK button to save the changes and close the form, or the Cancel
button to close the form without saving changes, as required.
Note — Polling and scanning use system resources, and can increase
the amount of management traffic. Consider your network needs and
network management domain capabilities before setting these
parameters.
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