User's Manual Contents
Version 3.0.4 5 445HD IP Phone
8.6 Transferring Calls .......................................................................................................... 91
8.6.1 Performing a Blind Transfer ............................................................................................... 91
8.6.2 Performing a Consultation Transfer ................................................................................... 92
8.6.3 Performing a Semi-Consultative Transfer .......................................................................... 93
8.6.4 Merging Calls into a Conference Call ................................................................................ 94
8.7 Parking a Call................................................................................................................ 95
8.8 Configuring Group Call Pickup (GCP) ........................................................................... 95
8.9 Managing a Multi-Party Skype for Business Remote Conference.................................. 96
8.10 Muting Your Speaker, Handset or Headset ................................................................... 99
8.1 Setting up Better Together over Ethernet .................................................................... 100
8.1.1 Installing the BToE PC Application .................................................................................. 100
8.1.2 Making Sure BToE is Correctly Installed ......................................................................... 108
8.1.3 Configuring the BToE TCP Port ....................................................................................... 108
8.1.4 Enabling BToE for Online Users ...................................................................................... 109
8.1.5 Automatically Pairing the BToE PC Application with the Phone ..................................... 109
8.1.6 Manually Pairing the BToE PC Application with the Phone............................................. 110
8.1.6.1 Manually Generating a Pair Code .................................................................... 110
8.1.6.2 Manually Connecting the Phone with the BToE PC Application ...................... 111
8.1.6.3 Connecting the Skype for Business Client with the Phone .............................. 114
8.1.7 Making Sure the Skype for Business Client is Paired with the Phone ............................ 114
8.1.7.1 Making Sure the Phone is Paired with the Skype for Business Client ............. 115
8.2 Using BToE Functions ................................................................................................ 116
8.2.1 Signing in to the Phone from the Skype for Business Client ........................................... 116
8.2.2 Making a Call (Click-to-Dial) ............................................................................................ 117
8.2.3 Answering a Call .............................................................................................................. 117
8.2.4 Establishing a Unified Communications Call Conference ............................................... 118
8.2.5 Transferring a Call ........................................................................................................... 120
8.2.6 Switching the Primary Audio Device ................................................................................ 120
8.2.7 Routing Voice from a Video Call to the Phone ................................................................ 122
8.3 Viewing and Playing Voicemail Messages .................................................................. 123
8.3.1 Sending an Incoming Call Directly to Voicemail .............................................................. 124
9 Troubleshooting ...................................................................................................... 125
9.1 Uploading Logs to MS Server for Support Purposes ................................................... 125
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