Parameter configuration for secure installation....................................................................... 264
Chapter 9: Data Privacy Controls Addendum.................................................................... 267
Purpose.............................................................................................................................. 267
Data categories containing personal data (PD)...................................................................... 267
Personal data human access controls................................................................................... 268
Personal data programmatic or API access controls......................................................... 268
Personal data at rest encryption controls............................................................................... 269
Personal data in transit encryption controls............................................................................ 269
Personal data retention period controls................................................................................. 270
Personal data export controls and procedures....................................................................... 270
Personal data view, modify, delete controls and procedures.................................................... 271
Personal data pseudonymization operations statement.......................................................... 271
Data privacy and secure data processing ............................................................................. 272
Secure mode...................................................................................................................... 272
Configuring secure mode parameter............................................................................... 273
Data privacy........................................................................................................................ 273
Geographical restrictions on encryption................................................................................. 274
Chapter 10: SIP server redundancy configuration............................................................ 276
SIP server redundancy........................................................................................................ 276
Redundancy in generic Open SIP................................................................................... 276
Redundancy in a Broadsoft environment......................................................................... 278
Redundancy in a Netsapiens environment....................................................................... 280
DNS resolution.................................................................................................................... 282
User experience when redundancy is configured................................................................... 283
User interface notification parameter............................................................................... 283
Chapter 11: Backup and restore.......................................................................................... 284
Backup and restore process................................................................................................. 284
Chapter 12: Maintenance..................................................................................................... 286
Phone installation - best practices......................................................................................... 286
Device upgrade process...................................................................................................... 286
Avaya J100 Expansion Module upgrade................................................................................ 287
Upgrading the expansion module.................................................................................... 287
Identifying the device type during phone boot-up.................................................................... 288
Post installation checklist..................................................................................................... 288
Chapter 13: Resources......................................................................................................... 289
Documentation.................................................................................................................... 289
Finding documents on the Avaya Support website........................................................... 289
Avaya Documentation Center navigation......................................................................... 289
Viewing Avaya Mentor videos............................................................................................... 291
Support.............................................................................................................................. 291
Appendix A: Customizable parameters.............................................................................. 292
List of configuration parameters............................................................................................ 292
Contents
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
environment 10
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