Brother MFC-J6520DW - Page 59

Confidential
2-25

Error Code 24
Ink cartridge side IC chip relation defective
Identification no match/judge as incompatible cartridge/detecting setting wrong color
The ink cartridge which is not contains required ink volume for the initial installation has
been set at the initial installation.
User Check
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
- Set ink cartridge at position for correct color.
- Set starter ink cartridge.
 Error Code 25
Cannot communicate with ink cartridge IC chip (ink cartridge side.)
User Check
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
Cannot Detect / Wrong Color Ink LCD
Install Starter Ink LCD
Step Cause Solution
1 Main PCB defective Replace the main PCB ASSY.
Cannot Detect LCD
Step Cause Solution
1 Ink cartridge flat cable
connection failure
Reconnect the ink cartridge flat cable.
2 Ink cartridge IC chip PCB
defective
Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB ASSY.