Brother MFC-J6520DW - Recording Paper Jam

Confidential
2-42

Error Code 84
Recording paper jam
Registration sensor stays in paper feeding state even after completion of paper
ejection action.
User Check
- Remove the jammed paper in platen part.
 Error Code 87
Recording paper jam
Switchback sensor stays in paper feeding state even after completion of paper ejection
action.
User Check
- Remove the jammed paper in front part.
- The paper tray is not set correctly.
Paper Jam LCD
Step Cause Solution
1 Foreign materials in the
feeding path
Remove foreign materials.
2 Registration actuator caught
on the surrounding parts
Set the registration actuator into place.
3 Switchback actuator caught on
the surrounding parts
Set the switchback frame ASSY into place.
4 Paper feed roller,
paper ejection roller,
switchback roller stained
Clean the related rollers.
5 Paper feed roller,
paper ejection roller,
switchback roller defective
Replace related rollers.
6 Main PCB defective Replace the main PCB ASSY.
Paper Jam LCD
Step Cause Solution
1 Foreign materials in the
feeding path
Remove foreign materials.
2 Switchback actuator caught on
the surrounding parts
Set the switchback frame ASSY into place.
3 Switchback outer paper guide
not mounted in place
Set the switchback outer paper guide into place.
4 Paper ejection roller,
switchback roller stained
Clean the related rollers.
5 Paper ejection roller,
switchback roller defective
Replace related rollers.
6 Main PCB defective Replace the main PCB ASSY.