Getting Started
Upgrading Firmware
Cisco SPA and Wireless IP Phone Administration Guide 23
2
Downloading the Firmware
STEP 1 Direct your browser to the following URL: http://www.cisco.com/go/smallbiz.
STEP 2 Search to locate your product.
STEP 3 Locate the download page and download the firmware file.
STEP 4 Click Save in the
File Download
dialog box that appears.
STEP 5 In the
Save As
dialog box, choose a location for the file and click Save.
STEP 6 When the download is complete, if prompted, click Close.
STEP 7 If the firmware file you download is in zip format, double-click the file and extract
its contents to a single folder or to the desktop.
Installing the Firmware (SPA9X2)
STEP 1 Run the executable file for the firmware upgrade (for example, double click upg-
spa942-5-2-8.exe).
STEP 2 Click Continue after reading the message regarding upgrading and your service
provider.
NOTE: The name of the file depends on the
firmware file of your phone.
NOTE: Your computer must be on the same
sub-network as the phone you are upgrading.
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